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Andy, Computer Consultant
Category: Computer
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Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
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I have been getting messages that i don't know who sent them

Customer Question

i have been getting messages that i don't know who sent them so i keep "" them out. the messages are different looking from the ones i got on my Windows 7 laptop. now i'm getting a message that i can't "X" out of and i'm worried. the orig message is "MICRO SOFT VISUAL C == RUNTIME LIBRARY, RUNTIME ERROR!, PROGRAM:C:\PROGR...". I CAN "x" OUT OF THIS AND GO ON. NEWEST ONE SAYS CALL 1-***-***-**** because a program might be trying to install dangerous programs, delete photos & info, or steal info. i get this message, then do i want to leave the page, then another message. i keep saying leave the page and "" out other pgs. my internet provider is ATT if this helps. thank you in advance and i'm sorry to bother you. paula
Submitted: 2 years ago.
Category: Computer
Expert:  Viet - Computer Tech replied 2 years ago.
Hi,I'm sorry about the issue. When do these messages appear, like when using the Internet? Or when you turn on the computer or when you use any other program?Can we do a remote support session, so I can troubleshoot the issue directly on your computer together with you?Please reply at the box below. Thank you,

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