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Richard, Computer Specialist
Category: Computer
Satisfied Customers: 38508
Experience:  Over 20 years of consulting to the IT industry
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I have a mac laptop going crazy, new taps open automatically

Customer Question

i have a mac laptop going crazy, new taps open automatically for ads out ofnowhere how can i stop this ?
Submitted: 2 years ago.
Category: Computer
Expert:  Richard replied 2 years ago.
Thanks for your question. My name is ***** ***** I look forward to assisting you.
It looks like it is stuck on a website or cached some malicious content
Can you hold the power button down on the Mac until it powers off.
Then power on the Mac.
Open Safari and In the Safari menu bar, click the Safari option.
Select the Preferences link.
In the Preferences window, click the Advanced tab.
At the bottom of the window, select the Show Develop menu in menu bar checkbox.
Return to the Safari menu bar and click the Develop option.
Select the Empty Caches link.
Then tell me if it operates correctly.
Let me know the results please