How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Andy Your Own Question
Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5316
Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
Type Your Computer Question Here...
Andy is online now
A new question is answered every 9 seconds

I have purchased Paper port 14 PDF converter professional 8.

Customer Question

I have purchased Paper port 14 PDF converter professional 8. I have the disk in hand and have the serials # ***** each. The purchased is old and and Expired is listed next to each item.
When I pulled my list of items I have purchase with serial # ***** word expired is next to them.
The software has malfunctioned and I need to reload.
Please help,
Robert Blake
Submitted: 2 years ago.
Category: Computer
Expert:  Dustin replied 2 years ago.
Welcome, my name is ***** ***** I will assist you today!
Whats the exact error you are receiving during the install, word for word?
Thank you,
Dustin S.