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Andy, Computer Consultant
Category: Computer
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Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
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Does using recovery discs set factory defaults remove all updated

Customer Question

Does using recovery discs set factory defaults remove all updated installed programs on windows 7 professional ?
Submitted: 2 years ago.
Category: Computer
Expert:  Dustin replied 2 years ago.
Welcome, my name is ***** ***** I will assist you today!
Carrying out a factory restore, erases all data, and all installed programs.
It only re-installs the programs that were included when the computer was turned on for the first time. ( The factory installed programs )
From the " what you tried section" It sounds like you have already attempted a factory restore. And then attempted a windows 8 install.
Whats the current situation / status?