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Josh, Support Specialist
Category: Computer
Satisfied Customers: 19874
Experience:  5 years as Network Admin, 10+ years of IT support
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My HP Chromebook 14 keeps coming up with shockwave flash stop

Customer Question

My HP Chromebook 14 keeps coming up with shockwave flash stop plug in. Can't do anything on my computer. Help!
Submitted: 2 years ago.
Category: Computer
Expert:  Josh replied 2 years ago.
Hi! Does it happen when you open your web browser only? If yes, which web browser do you use?
Customer: replied 2 years ago.
My MSN but can"t get any others. I have Cox internet and can"t get my emails or play my candy crush game.
Expert:  Josh replied 2 years ago.
On the Chromebook... Open Chrome browser In the top-right corner of the browser window, click the Chrome menu (3 lines)Select Settings.At the bottom, click Show advanced settings.Under the section "Reset settings,” click Reset settings.In the dialog that appears, click Reset.After the reset, close all Chrome windows and reopen. Try again
Expert:  Josh replied 2 years ago.
I have not heard back from you in a while. Please let me know if you need help with anything else or if you have anymore questions. If you do not, please rate our session as EXCELLENT, GOOD, or OK and press Submit so I am credited with helping you.