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Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5316
Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
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Get error message when downloading new apps "there is insufficient

Customer Question

Get error message when downloading new apps "there is insufficient space on the device". So I installed a SD Card in tablet, but still get this error message. How do I get downloads to go on SD card instead of internal storage?
Submitted: 2 years ago.
Category: Computer
Expert:  Dan replied 2 years ago.
Hello and thank you for your question, I look forward to helping you with your issue today. What is the internal storage capacity of your tablet?
Customer: replied 2 years ago.
500MB, I also disabled or deleted items I never use.
Expert:  Dan replied 2 years ago.
That sounds pretty low? How old is it?
Customer: replied 2 years ago.
only about 1 year old. I use it mainly for games. in use my home wifi. I just want to know how do I get the tablet to download to the SD card not internal storage of tablet.
Customer: replied 2 years ago.
It has an Android operating system
Expert:  Dan replied 2 years ago.
Can you download anything to the internal storage? If you can, you would then be able to transfer it to the SD card.
Customer: replied 2 years ago.
no, that is where I get error message. I don't see any place in settings that will let me transfer from internal storage to SD card storage.
Expert:  Dan replied 2 years ago.
Where are you trying to download from and have you successfully downloaded before?
Customer: replied 2 years ago.
google play and yes, just recently started getting error message.
Customer: replied 2 years ago.
Never mind, I don't believe you are familiar with tablets. Please cancel my trial membership and do not charge me credit card. Thank you
Expert:  Dan replied 2 years ago.
On the Android OS you will need to install an app called ES File Explorer to transfer files. Your apps will download to a default directory and you will move them from there to the SD card.
Expert:  Dan replied 2 years ago.
I would be happy to assist you if you would like to continue. Please let me know.
Customer: replied 2 years ago.
No thanks, ***** *****
Expert:  Dan replied 2 years ago.
Very well. Good luck!