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Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5316
Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
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My hard drive went belly up. I had a new one put in. Now I

Customer Question

My hard drive went belly up. I had a new one put in. Now I am trying to reinstall my program disks, in this case Photoshop 12 Elements. I used the saved serial number and have been sent on one wild goose chase after another. Why is all this nonsense necessary if I have the disk and serial number?
Submitted: 2 years ago.
Category: Computer
Expert:  Josh replied 2 years ago.
Hi! What error are you receiving when you enter the serial number?