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Andy
Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5316
Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
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When I go to either facebook or yahoo, any moving video I come

Customer Question

when I go to either facebook or yahoo, any moving video I come across goes instantly to a flat green screen, whether I try to open it or not..after that happens a few times, the next flat green screen will cause the computer to freeze, and I have to close the window.. any idea what this is and how to fix it?
Submitted: 2 years ago.
Category: Computer
Expert:  Bryan replied 2 years ago.
Hi, and thank you for asking your question.
Are you having this issue with Internet Explorer itself?
May I set up a quick remote session, which will allow me to connect directly to your screen and assist you with this issue?
Keep me posted.