How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Andy Your Own Question
Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5316
Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
Type Your Computer Question Here...
Andy is online now
A new question is answered every 9 seconds

I own two homes one in the Bay Area, other

Customer Question

I own two homes one in the Bay Area, other in Folsom Ca acct #xxxxxx, was in
Folsom last week, the Internet and Phone has been and still is dead, Know one
is their right now. Can you check to see what the problem could be from your
area. Address in xxxxxxxxxxxxxx I am at my home
in the Bay Area now xxxxxxxxxxx Phone xxxxxxxxxxxx. Will I be charged on my bill, haven't had any service since Thursday June
the 19th. Want to confirm if I have a Tech coming out on Thurs June 25. Thank you
Submitted: 2 years ago.
Category: Computer
Expert:  Rachel-Mod replied 2 years ago.
I'm Rachel, and I’m a moderator for this topic. It looks like your question may have been meant for a different company.
We, JustAnswer, match people with questions to professionals with answers in areas like Health, Pets, Computers, Taxes, Cars, Financial, Legal, Home Improvement and more.
Oftentimes, the Experts can help with a question like yours or I would be happy to try to assist you in finding the web address of the company you are looking for if you can confirm that for me.
Please let me know if you want to continue or cancel your question and I'm happy to further assist you.
Thank you,
Customer: replied 2 years ago.
I was under the impression I was talking to Comcast, thats where I was, how did I get you?