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Dustin, Computer Support Specialist
Category: Computer
Satisfied Customers: 13305
Experience:  I speak PC fluently, so you dont have to! Worked in The US Army as A Network Switching Systems Operator/Controller
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I went to change my facebook page name and on accident

Customer Question

I went to change my facebook page name and on accident typed the wrong thing.. I read on help that you only get one page name! Eek! Can you help me?
Submitted: 2 years ago.
Category: Computer
Expert:  Dustin replied 2 years ago.
Welcome, my name is ***** ***** I will assist you today!
Was this a business / musician / artist page.. Or a personal page?
Also, was it your name, or username you need to change?
Customer: replied 2 years ago.

It's a business page called Philia, LLC. I was debating between changing it to Philia Brand or Philia Clothing. I meant to use Philia Clothing but submitted Philia Brand. I already changed my store website to, so I really need the page name to go from Philia, LLC to Philia Clothing. It was my name that I needed to change- so when people search, they would search Philia Clothing.

Expert:  Dustin replied 2 years ago.
Understood. Does your page have over 200 likes on it? Or 200 followers / fans? If not.. Then you can change the name without issue. Please refer to the article below If you run into any issues, let me know and I can continue working with you on this issue. If needed, I can temporarily connect to your computer during a screen sharing session, and ensure the change request goes through. Let me know if youd like to try that additional service. Thank you~ I strive to provide great service, and greatly appreciate a rating of excellent submitted below this answer when you are satisfied.. I always answer follow up questions.Dustin S.Senior Technician and Network Switching Systems Operator / Maintainer.
Customer: replied 2 years ago.

Yes, I have over 200 followers (that's the problem). I submitted the request for a name change (and I submitted the wrong name). I submitted Philia Brand and meant to submit Philia Clothing.

I would appreciate any help to make sure this goes through with facebook! I searched everywhere to submit a request or email... but can't find any contacts.

Expert:  Dustin replied 2 years ago.
It might be best if we connect.. If the option to change the name is gone.. ( sometimes there is a 60 day limit ) Then what we may have to do is create a second unique page. Name it exactly as you want it. Set the address, location and details all the same. And then merge the pages.. What merging the page will do is allow us to transfer all the likes and check-ins from the original ( mis-named ) page to the newly created correctly named page.. We will consider that a backup option if the option to change the page name is gone. I will go ahead and send the additional service offer for the screen sharing session now. Once accepted, I can send you the simple steps for us to connect so we can work through this issue and resolve it. Dustin S.
Expert:  Dustin replied 2 years ago.
I can still continue to assist you, even if you do not want to make use of our phone / screen sharing service. I strongly suggest that you go through the steps to change your page name again, and request a change. Before you attempt creating an identical page ( with the correct name ) and merging.. Consider merging to be a backup step, that does have some drawbacks.. The goal here is to try and submit another page name, change request. As soon as possible. Before the previous ( incorrect ) name change has been approved ) D.S If you have any questions about the steps I outlined above, let me know.
Customer: replied 2 years ago.

I tried that and it keeps saying "update failed, please try again later."

I know my first request went through because when I saved it, it said the request was being sent. I immediately realized I submitted the wrong name and tried to change it, and it wouldn't let me. I'm trying to submit a request to support dashboard but there's no spot for me to submit a request? Do you know where I can do that?

Expert:  Dustin replied 2 years ago.
Question. What exactly are you trying when it says " update failed please try again later "