Computer

For Online Computer Support, Ask a Computer Technician

Ask a Computer Expert,
Get an Answer ASAP!

I went to change my facebook page name and on accident

Customer Question
HI! I went to change my...
HI!
I went to change my facebook page name and on accident typed the wrong thing.. I read on help that you only get one page name! Eek! Can you help me?
Submitted: 2 years ago.Category: Computer
Show More
Show Less
Ask Your Own Computer Question
Answered in 9 minutes by:
6/19/2015
Tech Support Specialist: Dustin, Computer Support Specialist replied 2 years ago
Dustin
Dustin, Computer Support Specialist
Category: Computer
Satisfied Customers: 14,013
Experience: I speak PC fluently, so you dont have to! Worked in The US Army as A Network Switching Systems Operator/Controller
Verified
Welcome, my name is ***** ***** I will assist you today!
Was this a business / musician / artist page.. Or a personal page?
Also, was it your name, or username you need to change?
Ask Your Own Computer Question
Customer reply replied 2 years ago

It's a business page called Philia, LLC. I was debating between changing it to Philia Brand or Philia Clothing. I meant to use Philia Clothing but submitted Philia Brand. I already changed my store website to philiaclothing.com, so I really need the page name to go from Philia, LLC to Philia Clothing. It was my name that I needed to change- so when people search, they would search Philia Clothing.

Tech Support Specialist: Dustin, Computer Support Specialist replied 2 years ago
Understood. Does your page have over 200 likes on it? Or 200 followers / fans? If not.. Then you can change the name without issue. Please refer to the article below https://www.facebook.com/help/www/271607792873806 If you run into any issues, let me know and I can continue working with you on this issue. If needed, I can temporarily connect to your computer during a screen sharing session, and ensure the change request goes through. Let me know if youd like to try that additional service. Thank you~ I strive to provide great service, and greatly appreciate a rating of excellent submitted below this answer when you are satisfied.. I always answer follow up questions.Dustin S.Senior Technician and Network Switching Systems Operator / Maintainer.
Ask Your Own Computer Question
Customer reply replied 2 years ago

Yes, I have over 200 followers (that's the problem). I submitted the request for a name change (and I submitted the wrong name). I submitted Philia Brand and meant to submit Philia Clothing.

I would appreciate any help to make sure this goes through with facebook! I searched everywhere to submit a request or email... but can't find any contacts.

Tech Support Specialist: Dustin, Computer Support Specialist replied 2 years ago
It might be best if we connect.. If the option to change the name is gone.. ( sometimes there is a 60 day limit ) Then what we may have to do is create a second unique page. Name it exactly as you want it. Set the address, location and details all the same. And then merge the pages.. https://www.facebook.com/help/249601088403018/ What merging the page will do is allow us to transfer all the likes and check-ins from the original ( mis-named ) page to the newly created correctly named page.. We will consider that a backup option if the option to change the page name is gone. I will go ahead and send the additional service offer for the screen sharing session now. Once accepted, I can send you the simple steps for us to connect so we can work through this issue and resolve it. Dustin S.
Ask Your Own Computer Question
Tech Support Specialist: Dustin, Computer Support Specialist replied 2 years ago
I can still continue to assist you, even if you do not want to make use of our phone / screen sharing service. I strongly suggest that you go through the steps to change your page name again, and request a change. Before you attempt creating an identical page ( with the correct name ) and merging.. Consider merging to be a backup step, that does have some drawbacks.. The goal here is to try and submit another page name, change request. As soon as possible. Before the previous ( incorrect ) name change has been approved ) https://www.facebook.com/help/271607792873806/ D.S If you have any questions about the steps I outlined above, let me know.
Ask Your Own Computer Question
Customer reply replied 2 years ago

I tried that and it keeps saying "update failed, please try again later."

I know my first request went through because when I saved it, it said the request was being sent. I immediately realized I submitted the wrong name and tried to change it, and it wouldn't let me. I'm trying to submit a request to support dashboard but there's no spot for me to submit a request? Do you know where I can do that?

Tech Support Specialist: Dustin, Computer Support Specialist replied 2 years ago
Question. What exactly are you trying when it says " update failed please try again later "
Ask Your Own Computer Question
Was this answer helpful?
Ask Dustin Your Own Question
Dustin
Dustin
Dustin, Computer Support Specialist
Category: Computer
Satisfied Customers: 14,013
14,013 Satisfied Customers
Experience: I speak PC fluently, so you dont have to! Worked in The US Army as A Network Switching Systems Operator/Controller

Dustin is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

I am very happy with my very fast response. Eric is very knowledgeable in the subject area. Thank you!

RPAustin, TX

Hi John, Thank you for your expertise and, more important, for your kindness because they make me, almost, look forward to my next computer problem. After the next problem comes, I'll be delighted to correspond again with you. I'm told that I excel at programing. But system administration has never been one of my talents. So it's great to have an expert to rely on when the computer decides to stump me. God bless, Bill

Bill M.Schenectady, New York

The Expert answered my Mac question and was patient. He answered in a thorough and timely manner, keeping the response on a level that could understand. Thank you!

FrankCanada

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

< Previous | Next >

Meet the Experts:

Andy

Andy

Computer Consultant

5,316 satisfied customers

11yr exp, Comp Engg, Internet expert, Web developer, SEO

Engineer John C.

Engineer John C.

Computer Science Engineer

3,229 satisfied customers

Computer Science Engineer with 10 years of experience in Computer Support, and Microsoft, A+ and Cisco certified

Ryan H.

Ryan H.

Computer Support Specialist

1,741 satisfied customers

A+ Certified Technician - 10 Years experience working with all types of computer systems.

Jane Lefler

Jane Lefler

Sr Prog Analyst / Technician

2 satisfied customers

Computer Programmer / Technician/ Consultant 16+ years

Frederick S.

Frederick S.

Computer Specialist

7,241 satisfied customers

Computer technician and founder of a home PC repair company.

lifesaver

lifesaver

Computer Software Engineer

4,288 satisfied customers

Engineering degree in Computer science,Microsoft Certified Professional.JA computer expert.

Sudipto

Sudipto

Hardware Engineer

4,240 satisfied customers

Certificate Course In Computer Maintenance

< Previous | Next >

Related Computer Questions
I'm talking to someone bout PayPal. I'm current member it
I'm current member it won't let me send money to my friend in the Philippines...why not can help me,i have sent my friend money before using moneygram,, … read more
Isaac Franklin
Isaac Franklin
Associate of Science in Social Sciences
1,191 satisfied customers
Just unpacked my Kensington Expert Mouse. Having trouble. Do
Just unpacked my Kensington Expert Mouse. Having trouble. … read more
Pete
Pete
Engineer
Bachelor\u0027s Degree
1,130 satisfied customers
YOU ARE SPELLING MY E MAIL ADDRESS INCORRECTLY. My correct
YOU ARE SPELLING MY E MAIL ADDRESS INCORRECTLY. My correct email address is *****@gmail.com----You have it spelled ******@gmail.com. You left out an o.. will this handle i? … read more
Moses C
Moses C
Bsc
623 satisfied customers
I need to update driver. Sorry all I know is that it is a
I have tried updating but it won't update and I dont have Explorer … read more
Cris
Cris
60 satisfied customers
I think something has changed in Access. Five years ago I
I think something has changed in Access. Five years ago I produced a database we used to track who was coming to our class reunion. Everything went fine until I started to try and figure out the name … read more
Michael
Michael
CEO
Master\u0027s Degree
183 satisfied customers
I have overlapping audio in my car - 2014 Chevrolet Volt.
I have overlapping audio in my car - 2014 Chevrolet Volt. I'm trying to play audio recordings and I'm hearing iTunes or Pandora playing simultaneously. Need to know how to turn off one of the recordin… read more
Pete
Pete
Engineer
Bachelor\u0027s Degree
1,130 satisfied customers
I forgot my password. Running again 7 on Aspire One Netbook.
I forgot my password. Running again 7 on Aspire One Netbook. Want to factory reset. How? … read more
Moses C
Moses C
Bsc
623 satisfied customers
Have a Inspiron 24 also just bought a lenovo want to join
Hi have a Inspiron 24 also just bought a lenovo want to join the 24 7 help ..lanovo password ***** ***** but i always need help … read more
Viet -MS Office Tech
Viet -MS Office Tech
Computer Technican
Bachelor\u0027s Degree
966 satisfied customers
Ringer does not work at times. Iphone s. 2 wks
ringer does not work at times JA: What kind of Apple device do you have? What Operating System (OS) are you running? Customer: iphone s JA: How long has this been going on with your iPhone? What have … read more
Ameen Khan
Ameen Khan
Senior IT Support Specialist
Information Technology Management / Computer Science
6 satisfied customers
I don't have a computer,i have my phone,i deleted password.
Second opinion] I don't have a computer,i have my phone,i deleted password … read more
Harry
Harry
1,683 satisfied customers
I got a microsoft computer error message this morning on my
i got a microsoft computer error message this morning on my laptop a full white screen where nothing worked to close out the screen, on it was a number i had to call(###) ###-####which stated that the… read more
Jason Jones
Jason Jones
AAS Information Technology
6,322 satisfied customers
I'm streaming from my laptop but the picture is too big for
I'm streaming from my laptop but the picture is too big for my tv screen when it comes on … read more
p0llinate
p0llinate
Bachelors of Science
14 satisfied customers
I've been hacked on my Facebook account. I'm trying to
I've been hacked on my Facebook account. I'm trying to change my password. I clicked on settings, then account Settings and it goes to a blank screen … read more
Wes
Wes
Consultant
Bachelor\u0027s Degree
371 satisfied customers
It will not boot up. Lenovo think pad. Windows 7. It froze.
Then I tried to turn it back on and nothing. How much is the service… read more
Harry
Harry
1,683 satisfied customers
I have (had) Word Perfect 9 on my computer but I have lost
I have (had) Word Perfect 9 on my computer but I have lost (?) its icon. How do I get it back? … read more
Jason Jones
Jason Jones
AAS Information Technology
6,322 satisfied customers
Mouse pointer, jumping around. Actually, I dont know,
Mouse pointer, jumping around. JA: What's the brand, model, and Operating System (OS) of your computer? Customer: actually, I dont know, wordsrubbed off bottom. JA: What have you tried so far with you… read more
Pete
Pete
Engineer
Bachelor\u0027s Degree
1,130 satisfied customers
No its in my xbox iam not allow to purchase anthing. Almost
no its in my xbox iam not allow to purchase anthing … read more
Pete
Pete
Engineer
Bachelor\u0027s Degree
1,130 satisfied customers
I have no idea what I am paying $13.99 each month for. Apple
I have no idea what I am paying $13.99 each month for … read more
Moses C
Moses C
Bsc
623 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x