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E mail problem, keep getting mailer as many as 2000.

Customer Question
E mail problem, keep getting mailer as many as 2000.
Submitted: 2 years ago.Category: Computer
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Answered in 1 minute by:
6/12/2015
Tech Support Specialist: Kamil Anwar, Computer Support Specialist replied 2 years ago
Kamil Anwar
Kamil Anwar, Computer Support Specialist
Category: Computer
Satisfied Customers: 5,921
Experience: 8+ Years of Experience. / CCNA (S), CCNA (W), CCNA (RS), MCTS, MBCs.
Verified
Hello & Welcome to JustAnswer.
Thank you for your question. I will do my best to assist you.
This seems to be the first question from you with us. Can you tell me what exactly the issue is? Are you getting failure notices?
Optional Remote Connect Service - Quick Resolution
Would you like me to remotely connect to your computer and fix the issue - The remote service will be an additional service for $39 but will allow me direct access to work on your issue and fix it (while you watch on your screen). If you need remote service, reply with the words "i want remote"
If you do not need the remote service, then simply provide me the requested information above. If you need remote service reply me with the words "i want remote".
Thanks
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Customer reply replied 2 years ago
failure notices
Customer reply replied 2 years ago
yes take over my computer.
Customer reply replied 2 years ago
I want remote
Tech Support Specialist: Kamil Anwar, Computer Support Specialist replied 2 years ago
I sent request for remote service. Please accept it then follow steps here to connect with me. Thanks
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Tech Support Specialist: Kamil Anwar, Computer Support Specialist replied 2 years ago
I sent the request, please accept it so i can connect.
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Customer reply replied 2 years ago
cant be, you have all ready billed me.
Tech Support Specialist: Kamil Anwar, Computer Support Specialist replied 2 years ago
Please see my first response. Remote service is optional for $39 if you need, if not then we have to continue here, our remote service is guaranteed though.
Ask Your Own Computer Question
Customer reply replied 2 years ago
I have been billed $5.00, and $31.00 d. lets get this problem resolved.
Tech Support Specialist: Kamil Anwar, Computer Support Specialist replied 2 years ago
No worries, please send me the delivery notices you receive.
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Customer reply replied 2 years ago
I have received no notices, can you or can you not help me?
Tech Support Specialist: Kamil Anwar, Computer Support Specialist replied 2 years ago
You stated in your response above that you receive failure notices, i need to see these notices.
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Customer reply replied 2 years ago
These notices come in my e mail
Tech Support Specialist: Kamil Anwar, Computer Support Specialist replied 2 years ago
Can you copy/paste them to me so i can see them?
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Customer reply replied 2 years ago
No
Tech Support Specialist: Kamil Anwar, Computer Support Specialist replied 2 years ago
I need to see them so i can diagnose the issue. The failure report will include why / where these notices are going from.
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Customer reply replied 2 years ago
I cant sit here all night, I am disabled and must leave in 15 minutes.If you cant help, pleas credit the two chargers.
Thank you.
Tech Support Specialist: Kamil Anwar, Computer Support Specialist replied 2 years ago
I can of course help, but with your cooperation. I can remote in and fix it - I sent the request for it already.
Ask Your Own Computer Question
Customer reply replied 2 years ago
O.K. lets get started
Tech Support Specialist: Kamil Anwar, Computer Support Specialist replied 2 years ago
Can you accept the request for remote service, and then follow steps here to connect with me.?
Ask Your Own Computer Question
Customer reply replied 2 years ago
yes
Tech Support Specialist: Kamil Anwar, Computer Support Specialist replied 2 years ago
This is displayed on your screen, please accept the offer. It is not yet accepted.
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Customer reply replied 2 years ago
they have already billed me $5.and $31.
Tech Support Specialist: Kamil Anwar, Computer Support Specialist replied 2 years ago
Please click the link below:
https://secure.logmeinrescue.com/R?i=2&Code=274007
OR >>>CLICK ME<<<
A program called 'support-logmeinrescue.exe' will be downloaded.
Click on the downloaded file and click run.
If asked by system to allow the file to run, select "Yes/Allow/OK"
Thanks
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Customer reply replied 2 years ago
still waiting for you to take over my computor
Tech Support Specialist: Kamil Anwar, Computer Support Specialist replied 2 years ago
The program was downloaded, but it did not run. Can you run the program please?
Please click the link below:
https://secure.logmeinrescue.com/R?i=2&Code=192406
OR >>>CLICK ME<<<
A program called 'support-logmeinrescue.exe' will be downloaded.
Click on the downloaded file and click run.
If asked by system to allow the file to run, select "Yes/Allow/OK"
Thanks
Ask Your Own Computer Question
Customer reply replied 2 years ago
still nothing, I must leave in 10 minutes. can you do something?
Tech Support Specialist: Kamil Anwar, Computer Support Specialist replied 2 years ago
Not unless we connect. Are you opening the file after it is downloaded ? We need time to do this and if you are in rush, then we can do it when you have time.
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Customer reply replied 2 years ago
cant open file, must get ready to leave.t
Tech Support Specialist: Kamil Anwar, Computer Support Specialist replied 2 years ago
No worries, when will you be back?
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Customer reply replied 2 years ago
try me after 9.00 p.m.
Tech Support Specialist: Kamil Anwar, Computer Support Specialist replied 2 years ago
I am in UK and it is currently 23:14 here. What is the time there now?
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Customer reply replied 2 years ago
6.15 p.m.
Tech Support Specialist: Kamil Anwar, Computer Support Specialist replied 2 years ago
Okay. Leave me a message here when you're online please. I will be here for another 4 hours.
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