How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Josh Your Own Question
Josh
Josh, Support Specialist
Category: Computer
Satisfied Customers: 19941
Experience:  5 years as Network Admin, 10+ years of IT support
50836188
Type Your Computer Question Here...
Josh is online now
A new question is answered every 9 seconds

Reason MS does not remember my password. User: Frank

Customer Question

For some reason MS does not remember my password.
User: ***** *****
Email:***@******.***
Passsword: Outlook1234
Submitted: 2 years ago.
Category: Computer
Expert:  Josh replied 2 years ago.
Hi! My name is ***** ***** I will be assisting you. Let's get started!
Go here: CLICK HERE
Select I have a problem with my password
Follow the prompts to reset your password ***** use the new password ***** sign in