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Randy Computer Tech
Randy Computer Tech, Computer Support Specialist
Category: Computer
Satisfied Customers: 9710
Experience:  Computer Technician
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I forgot my locks Creek password ***** my sharp Aquos phone but

Customer Question

I forgot my locks Creek password ***** my sharp Aquos phone but I don't wanna hard reset
Submitted: 2 years ago.
Category: Computer
Customer: replied 2 years ago.
I forgot my lockscreen password ***** my sharp aquos but I don't wanna hard reset
Expert:  Randy Computer Tech replied 2 years ago.
Hi,
My name is***** will assist you.
I am sorry to hear that you are having this issue.
The only other way will be if you have a Google account connected to the Sharp phone.
If you have a google account connected to the phone you can use android device manager to reset the password....https://www.google.com/android/devicemanager
then sign in with your google account and password. Then choose lock, then google will ask you to create a new password. Then you can use that password ***** unlock your screen on the Aquos.
If you can not do the above then unfortunately you will have to do a factory restore on the phone>
Please let me know if you need any other assistance.
Please take a moment to rate my service positively.
Thank you very much

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