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Richard
Richard, Computer Specialist
Category: Computer
Satisfied Customers: 38371
Experience:  Over 20 years of consulting to the IT industry
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My website is listed on google maps without a dot after

Customer Question

Hi my website is listed on google maps without a dot after www so nobody can get onto my website, how can I fix this
Thank you
Submitted: 2 years ago.
Category: Computer
Expert:  Richard replied 2 years ago.
Thanks for your question. My name is ***** ***** I look forward to assisting you.
Can you tell me the address on Google Maps and I can check this
Thank you
Customer: replied 2 years ago.
Well the correct listing is www.newportdrivingschool.com.au which works fine
However when I say driving school mona vale sydney nsw australia
It comes up wwwnewportdrivingschool when you click it says safari cannot open this page
Expert:  Richard replied 2 years ago.
ok, you need to click on the location, then at the bottom click on suggest an edit.
Then correct it Jan, and allow 48 hours for it to be updated.
This will then correct it.
I can also do these steps for you, and have made a request via Additional Services. This is optional, and if you choose to do this, I can, with your permission, remote into your computer while you watch and do all these steps (and deal with any problems that arise during them) for you. Or if you do not choose to take this service, we can continue here. This is no problem at all. Just let me know please.
Let me know the results please
Customer: replied 2 years ago.
Sorry Richard but where is the location is it on the google advert?
Expert:  Richard replied 2 years ago.
No, within Google Maps, you click on it where it is listed there, it opens the window that shows the details and it is there you click it.
Customer: replied 2 years ago.
Sorry Richard I am a bit slow with this
So I go to the google add
I cannot find location
It just says website or directions
Expert:  Richard replied 2 years ago.
Not Google Add
Google MAPS Jan
I can also do these steps for you, and have made a request via Additional Services. This is optional, and if you choose to do this, I can, with your permission, remote into your computer while you watch and do all these steps (and deal with any problems that arise during them) for you. Or if you do not choose to take this service, we can continue here. This is no problem at all. Just let me know please.
Customer: replied 2 years ago.
Ok it just comes up
My name and email
Traffic
Public transport
Cycle
Satellite
Settings
Help
My maps
Expert:  Richard replied 2 years ago.
Jan.
You go to Google Maps.
http://maps.google.com
You search for and find your company IN Maps
You click on it
You click Suggest an Edit
Then you edit it, as per my instructions.
I dont know what your doing based on your last response, but its those instructions you need to do...
Customer: replied 2 years ago.
Thanks Richard but when I click it my business is does not come up with anything about suggest an edit
Expert:  Richard replied 2 years ago.
It is there in the bottom left
Customer: replied 2 years ago.
Sorry at the bottom left it's says get there faster with the app
GPS navigation, traffic alerts and more with google maps for iPhone
On the right it says no thanks use the app
No mention of anything else
Expert:  Richard replied 2 years ago.
Your doing this on your iPhones App?
Customer: replied 2 years ago.
Ipad
Expert:  Richard replied 2 years ago.
ok, you dont use the app Jan,
Sorry but I keep repeating the instructions but you do not seem to follow them?
I am not sure how else to explain it?
Customer: replied 2 years ago.
So are you saying I should be doing this on the compute not the iPad
Expert:  Richard replied 2 years ago.
yes Jan, and you go to
http://maps.google.com
You do not use the App
Expert:  Richard replied 2 years ago.
How did you go Jan?