Computer

For Online Computer Support, Ask a Computer Technician

Ask a Computer Expert,
Get an Answer ASAP!

My business yelp pages contains two positive reviews. However,

Customer Question
only one review is visable...
My business yelp pages contains two positive reviews. However, only one review is visable. The other says review is blocked by a statement saying, not a recommended review. This is a positive review from a client. Is there a reason it can't be seen? Can we correct this so that it can be seen?
Submitted: 3 years ago.Category: Computer
Show More
Show Less
Ask Your Own Computer Question
Answered in 27 minutes by:
6/4/2015
Tech Support Specialist: Dustin, Computer Support Specialist replied 3 years ago
Dustin
Dustin, Computer Support Specialist
Category: Computer
Satisfied Customers: 14,278
Experience: I speak PC fluently, so you dont have to! Worked in The US Army as A Network Switching Systems Operator/Controller
Verified
Welcome, my name is ***** ***** I will assist you today!
This is what Yelp has to say on the subject.
Some of these reviews may have been written by people we don’t know much about, so they aren’t ranking high with our automated recommendation software. This is entirely normal, and it affects all businesses on the site and all types of reviews, whether positive or negative.
Some of these reviews may fit a pattern that is different from what we typically see. Our automated software is trained to detect these anomalies, and even though there may be a good explanation, the software sometimes errs on the side of caution.
Our users write more positive reviews in the first place, so you would expect to see a higher proportion of them being both recommended... and not!
With that being said. Im going to assume that the client who reviewed your business, hasnt reviewed any other businesses on yelp.
If thats the case, until your client reviews X amount of other businesses, the review wont be "recommended"
If they have reviewed other businesses and all the reviews were extremely positive or extremely negative in nature. Then that could also cause their review to be not recommended. Keep in mind that recommended" is not set in stone. It can change daily.
Its an algorithm that runs day after day and reviews and weights the comments based on some of the above factors.
If you have further questions or concerns, let me know.
I strive to provide great service, and greatly appreciate a rating of excellent submitted below this answer when you are satisfied.. I always answer follow up questions.
Dustin S.
Senior Technician and Network Switching Systems Operator / Maintainer.
Ask Your Own Computer Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with a tech support specialistLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Dustin Your Own Question
Dustin
Dustin
Dustin, Computer Support Specialist
Category: Computer
Satisfied Customers: 14,278
14,278 Satisfied Customers
Experience: I speak PC fluently, so you dont have to! Worked in The US Army as A Network Switching Systems Operator/Controller

Dustin is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

I am very happy with my very fast response. Eric is very knowledgeable in the subject area. Thank you!

RPAustin, TX

Hi John, Thank you for your expertise and, more important, for your kindness because they make me, almost, look forward to my next computer problem. After the next problem comes, I'll be delighted to correspond again with you. I'm told that I excel at programing. But system administration has never been one of my talents. So it's great to have an expert to rely on when the computer decides to stump me. God bless, Bill

Bill M.Schenectady, New York

The Expert answered my Mac question and was patient. He answered in a thorough and timely manner, keeping the response on a level that could understand. Thank you!

FrankCanada

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

< Previous | Next >

Meet the Experts:

Andy

Andy

Computer Consultant

5,316 satisfied customers

11yr exp, Comp Engg, Internet expert, Web developer, SEO

Engineer John C.

Engineer John C.

Computer Science Engineer

3,229 satisfied customers

Computer Science Engineer with 10 years of experience in Computer Support, and Microsoft, A+ and Cisco certified

Ryan H.

Ryan H.

Computer Support Specialist

1,741 satisfied customers

A+ Certified Technician - 10 Years experience working with all types of computer systems.

Jane Lefler

Jane Lefler

Sr Prog Analyst / Technician

2 satisfied customers

Computer Programmer / Technician/ Consultant 16+ years

Frederick S.

Frederick S.

Computer Specialist

7,241 satisfied customers

Computer technician and founder of a home PC repair company.

lifesaver

lifesaver

Computer Software Engineer

4,288 satisfied customers

Engineering degree in Computer science,Microsoft Certified Professional.JA computer expert.

Sudipto

Sudipto

Hardware Engineer

4,260 satisfied customers

Certificate Course In Computer Maintenance

< Previous | Next >

Related Computer Questions
I have a business called Reenoo Workshops. When one googles
I have a business called Reenoo Workshops. When one googles that name, several options appear to choose from (website, etc.) - which is great. However, there is one YELP choice that displays my busine… read more
Jinsmn
Jinsmn
Systems Administrator
Diplom
1,260 satisfied customers
What are some alternatives to Yelp? sites? Yelp is now
What are some alternatives to Yelp?For Internet Review sites?Yelp is now filled with jerks and trolls and fake reviews these days I don't trust it anymore.I used Yelp talk and know the real face of Ye… read more
Robert French
Robert French
Network Administrator
Bachelor\u0027s Degree
52 satisfied customers
Help! Please! We have a google site. There are two reviews,
Help! Please! We have a google site for reviews. There are two reviews, one from 8 months ago from a Katrina Key. She is not and never has been a client and I have been asking to have her review which… read more
Steve
Steve
Consultant
Bachelor
69 satisfied customers
How do I get my review to show on the business' site? I find
How do I get my review to show on the business' site? I find it where I wrote it, I clicked on Post. The business I reviewed is Kinkade Capitola Gallery. I am XXXXXXXXXXXX… read more
Dustin
Dustin
Computer Support Specialist
14,278 satisfied customers
I am asking if google can delete old searches of yelp and
I am asking if google can delete old searches of yelp and yahoo this is a business that is incorporated with the state of California and yelp is letting other business use this business name related t… read more
Michael Norman
Michael Norman
Director of Technology
Master of Business Administration
78 satisfied customers
SEO expert only, please do not take this questions if you
SEO expert only, please do not take this questions if you are not SEO expert because I really need to get a good answer for this question. Someone posted a terrible fake review about me and my company… read more
cvd4311
cvd4311
Computer Analyst
Bachelor\u0027s Degree
727 satisfied customers
How can I get Google to remove, or at least reposition, YELP
How can I get Google to remove, or at least reposition, YELP from my company Google search front page?… read more
James K.
James K.
Managing Director
283 satisfied customers
I need an old business taken off the internet completly, I
I need an old business taken off the internet completly, I have called . yelp,got a lawyer and nothing helped… read more
Dustin
Dustin
Computer Support Specialist
14,278 satisfied customers
Please help me , I need to delete a review I made on yelp for
Please help me , I need to delete a review I made on yelp for the business I work for, I will be fired if the see it… read more
Chris L.
Chris L.
IT/Web Manager
Vocational, Technical or Trade Scho
30 satisfied customers
I have a serious problem that involves a disgruntaled
I have a serious problem that involves a disgruntaled employee who has used Google reviews to make myself and my company appear badly on Google by making false statements about his treatment during hi… read more
Ryan H.
Ryan H.
Computer Support Specialist
High School or GED
1,741 satisfied customers
I posted a review on Smilin Dogs in San Carlos, CA last night, Saturday, June 2, 2012. And
I posted a review on Smilin Dogs in San Carlos, CA last night, Saturday, June 2, 2012. And yet, a review dated April of 2011 bumped me in the line. Why did this happen? It makes sense to have the most… read more
Michael Hannigan
Michael Hannigan
Bachelor\u0027s Program
239 satisfied customers
This morning when I turned on the computer, the entire viewable
This morning when I turned on the computer, the entire viewable screen seems to be shifted about a half inch to the right so that the icons for moving up or down or the icons for turning off that scre… read more
Dr-Obbins
Dr-Obbins
Global Information Service Technician
14 satisfied customers
hello. hello omg! you people are so lame. first you destroy my business and then you
hello. hello? omg! you people are so lame. first you destroy my business and then you block all communication! Please, somebody! Let's get on with it! where are you?… read more
Frederick S.
Frederick S.
Computer Specialist
High School or GED
7,241 satisfied customers
I have two under same name, profile on my page, I want to delete
I have two under same name, profile on my page, I want to delete one of them, because I don't need both of them, how do I delete one of my face book page and keep the other one. I having difficult tim… read more
D. Marino
D. Marino
Independent Comp./Net. Security Pro
Vocational, Technical or Trade Scho
133 satisfied customers
How do I have a defamatory (untrue) review removed from my
How do I have a defamatory (untrue) review removed from my Yelp home page. My company is Alameda Structural. My email [email protected] Thank you. George… read more
Christopher Bessler
Christopher Bessler
Senior Network Engineer
Associate Degree
1,587 satisfied customers
Hi on our business page on google we have a negitive review
Hi: on our business page on google we have a negitive review by a "customer'. How can we have this review remove from our page?… read more
Dustin
Dustin
Computer Support Specialist
14,278 satisfied customers
Hi I am a big fan of Google. To my much surprise I googled
Hi I am a big fan of Google. To my much surprise I googled my business name Fingernail Finesse and to my complete shock there was the most unbelievable negative review listed under my name. The commen… read more
Hunter Owens
Hunter Owens
Computer Specialist
Bachelor\u0027s Degree
1,009 satisfied customers
I help run a web business where many of our clients have ...
I help run a web business where many of our clients have Hotmail email accounts, and of course, we have our own from our own server. Over and over again, we attempt to communicate with our clients via… read more
JC Dill
JC Dill
Professional Photographer, IT Consultant
Vocational, Technical or Trade Scho
570 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x