How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Charles A. Roberts Your Own Question
Charles A. Roberts
Charles A. Roberts, PC Tech
Category: Computer
Satisfied Customers: 2759
Experience:  2 year degree from ITT Technical Institute.
Type Your Computer Question Here...
Charles A. Roberts is online now
A new question is answered every 9 seconds

I made a purchase on Ebay in April - Item was not operable

Customer Question

I made a purchase on Ebay in April - Item was not operable when received. I returned the item to the seller after it had been paid for thru pay pal EBAY cancelled the order and said a refund would be sent to my bank account within 4-5 working days. That was May9. As of today, I still have not received my refund of 62.99. Why so long and what is wrong???
Submitted: 2 years ago.
Category: Computer
Expert:  Charles A. Roberts replied 2 years ago.
Hello, my name is***** will do whatever I possibly can to help answer your questions. Have you called ebay as of yet about this problem?
Customer: replied 2 years ago.

No I am about ready to scream I have tried everything I know and I can't see spending $36 to try o get back $62 I don't even know how to call ebay This was suppose to be simple transaction.

Expert:  Charles A. Roberts replied 2 years ago.
I can help you with that. You can actually call ebay at 1-***-***-**** This way they can get this problem corrected and they can get your money back. That calls there customer service directly.