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Andy
Andy, Computer Consultant
Category: Computer
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Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
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I had my website up with EhostSource. They stated they transferred

Customer Question

I had my website up with EhostSource. They stated they transferred my website to Just Host.com. I can't find the website.
geoffreypedwards.com
Submitted: 2 years ago.
Category: Computer
Expert:  Jins M. N. replied 2 years ago.

Hello Sir/Madam. Thank you very much for giving us an opportunity to help you. I am Jins here to assist you. Please remember these things when we deal with your issue. It may take more than one step/answer to solve a problem. So If my answers don’t work or if you are not satisfied, please don’t Rate my answer as Bad or Poor Service, but please Reply back to me by clicking the “Continue Conversation” or “Reply” button and I will gladly continue to help. Remember, only Rate answer after you are 100% Satisfied. Please do not rate an answer, if you are not satisfied.


You mean Ehost transfered the website without your permission ? Do you have any notification from Justhost ? Do you have the login info to login to your webspace at justhost ?


Regards

Jins

Customer: replied 2 years ago.

No Ehost did not send me anything telling me of transfer. Just Host never notified me either.

Expert:  Jins M. N. replied 2 years ago.
Didn't you get any notifications from Godaddy ? Actually, your website is loading from justhost server, but it is redirecting to another website named dsregredir.com. It seems like your website files are infected with some url redirection viruses. If you have access to justhost I can repair those files. Once again contact Ehost and ask them about the justhost login.

Regards
Jins
Customer: replied 2 years ago.

I will try to get what you need. I would so much love my son's website back up and running.

Expert:  Jins M. N. replied 2 years ago.
Take your own time and let me know the result. I can help you to back it up and running.

Regards
Jins
Customer: replied 2 years ago.

Bless your heart.

Customer: replied 2 years ago.

Just Host will not give me the password ***** of course it's the only one I did not write down.

Customer: replied 2 years ago.

I have my website backed up on my desktop computer.

Expert:  Jins M. N. replied 2 years ago.
Okay, are you able to login to ehost and godaddy control panel ?

Regards
Jins
Customer: replied 2 years ago.

I set up the website with GoDaddy and hope it will be up and running today.

Expert:  Jins M. N. replied 2 years ago.
Okay, let me know if you need any help from my side.

Regards
Jins