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Richard, Computer Specialist
Category: Computer
Satisfied Customers: 37649
Experience:  Over 20 years of consulting to the IT industry
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I have an HP Wireless Lap Top and and an wireless HP Photosmart

Customer Question

I have an HP Wireless Lap Top and and an wireless HP Photosmart 5512 printer.
bjut when i try toprint nothing happens yet when I check my lap top it shows no. of items in que
Submitted: 2 years ago.
Category: Computer
Expert:  Richard replied 2 years ago.
Thanks for your question. My name is ***** ***** I look forward to assisting you.
Can you remove the power to your printer, wifi router and shut down the computer and wait 10 minutes.
Then power on your wifi router and wait 5 minutes.
Power on your printer and wait 5 minutes
Then power on the computer and try to print.
Let me know the results please