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Andy, Computer Consultant
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All Seagate external drives allow movies to be played using

Customer Question

all Seagate external drives allow movies to be played using windows media player win7
The Backup plus 5tb doesn't and freezes up.... why is that. I have 1,2, and 3 expansion drives... the 5tb also need an elec plug... could this be the problem all have 3.0 usb
Submitted: 2 years ago.
Category: Computer
Expert:  A. Stevens replied 2 years ago.
Hi, I am A. Stevens here to help with your question! Do you have the 5TB backup drive setup specifically for backup? They way it is configured it might not allow you to do a standard read/write from the drive without using the backup/restore software.