How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Jason Jones Your Own Question
Jason Jones
Jason Jones, Computer Expert
Category: Computer
Satisfied Customers: 16429
Experience:  Over 10 years of professional experience.
Type Your Computer Question Here...
Jason Jones is online now
A new question is answered every 9 seconds

I have forgotten my password.

Customer Question

I have forgotten my password.
Submitted: 2 years ago.
Category: Computer
Expert:  Bryan replied 2 years ago.
Hi, and thank you for asking your question.
What service have you forgotten the password ***** please?
Keep me posted.
Expert:  Jason Jones replied 2 years ago.

If anyone wishes to ask Jason a question directly,
they can do so at the following page:

Thank you for requesting me 6 minutes ago.
May I ask with which company or system the password ***** *****?
Thank you,
Customer: replied 2 years ago.
I have an Android4g with AT&T.
Expert:  Jason Jones replied 2 years ago.
What is the password *****? Is it a phone lock password, an email password ***** the phone, a wireless password, or something else?
Thank you
Customer: replied 2 years ago.
An email.
Expert:  Jason Jones replied 2 years ago.
Who is your e-mail provider? Please, do not enter your full email address. If you do that, it will be blocked. For that reason, please tell me what comes after the @ sign.
Customer: replied 2 years ago.
Expert:  Jason Jones replied 2 years ago.
Thank you kindly for the update.
Gmail's password ***** system does not offer many options, but I have given them all below. If all else fails, you can always create a new free Gmail account.
Please, follow the instructions below to reset your Gmail/Google password:
- Click the following link:
- Enter the email address that you wish to reset the password *****
- Click the Submit button
- Answer the questions on the following screen
- Now you will be able to reset your password
If you still cannot get your password ***** you must fill out the form at the following page:
--- On this page, fill out as much information as you can. It is okay if you cannot remember the answers to everything. It may take up to a few days for the Gmail team to get back to you.
If need be, you can call Google at the following number. Keep in mind that the wait will be long: (###) ###-####
I look forward to your next message or your rating below.
Please, do not forget to rate my help on this page.
Thank you again,
- Jason
Customer: replied 2 years ago.
Thanks but you couldn't help.I don't want to change my email address.I trust you want charge me the remaining 31 dollars.
Expert:  Jason Jones replied 2 years ago.
I am not suggesting that you change your email address. Are you having any problems with the instructions?