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Kamil Anwar
Kamil Anwar, Computer Support Specialist
Category: Computer
Satisfied Customers: 5102
Experience:  8+ Years of Experience. / CCNA (S), CCNA (W), CCNA (RS), MCTS, MBCs.
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I seem to be having a lot of problems with Computer lately,now

Customer Question

I seem to be having a lot of problems with Computer lately,now it doesn't want to boot up. It says failure configuring windows updates, reverting changes. Do not turn off computer, it's been saying that for over half an hour. What can I do?
Submitted: 2 years ago.
Category: Computer
Expert:  Kamil Anwar replied 2 years ago.
Hello & Welcome to JustAnswer.
Have you tried restarting the computer?
Thanks
Customer: replied 2 years ago.

Yes, I did it a couple of times

Expert:  Kamil Anwar replied 2 years ago.
Can you restart in safe mode:
reboot computer and repeatedly tap f8 key
then choose safe mode with networking
Customer: replied 2 years ago.

Ok

Expert:  Kamil Anwar replied 2 years ago.
Let me know.
Customer: replied 2 years ago.

It gives same error message.

Expert:  Kamil Anwar replied 2 years ago.
Did you choose safe mode with networking?
Customer: replied 2 years ago.

Yes I tried safe mode and networking.

Expert:  Kamil Anwar replied 2 years ago.
Is there any external usb or anything else connected to your PC?
Customer: replied 2 years ago.

Yes, phone adapter and external piece to connect to Internet, I am trying system restore.

Expert:  Kamil Anwar replied 2 years ago.
System Restore may also work, but disconnect the phone adapter.
Customer: replied 2 years ago.

I had to try several restore points, but finally one took. , thank you

Expert:  Kamil Anwar replied 2 years ago.
You're Welcome, And, if you can take a second to rate my service that will be greatly appreciated. Thanks

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