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Andy
Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5316
Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
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My email address is***@******.***, however some sites

Customer Question

My email address is***@******.***, however some sites do not allow me to register.
even using***@******.*** does not get me in, yet***@******.*** allows my friends etc to send me emails.
what is it about business companies ? This happens alot
Submitted: 2 years ago.
Category: Computer
Expert:  IT Miro replied 2 years ago.

Hello! I am IT Miro and I will assist you on this question.

Does the problem with the e-mail address happen only when you use your Samsung tablet, or it happens when you use your computer as well?
Customer: replied 2 years ago.
I only use my tablet.
Expert:  IT Miro replied 2 years ago.
OK.
What does the error message say when your e-mail address gets refused?
Customer: replied 2 years ago.
I signed up using the tablet.
Customer: replied 2 years ago.
Your email address is not recognised
Expert:  IT Miro replied 2 years ago.
Are you trying to register with other web pages (services) or log in using existing account?
Customer: replied 2 years ago.
Using an existing account.
Customer: replied 2 years ago.
For example, Yesterday I registered with Aussie House sitters. Paid my fee for which I have received a receipt sent to***@******.***. now I am trying to log in and the site is not recognising the same email adress
Customer: replied 2 years ago.
grrrrrrrrrrrrr
Expert:  IT Miro replied 2 years ago.
What happens when you attempt to reset the password? Type your e-mail address in the "Forgot password" box and check what happens.
Customer: replied 2 years ago.
It won't me past the address
Expert:  IT Miro replied 2 years ago.
I just requested a new password. Please check your e-mail account for new e-mails from Aussie House sitters.
Customer: replied 2 years ago.
Sorry, trying to do other things at the same time. I can't get past the email address line.
Expert:  IT Miro replied 2 years ago.
Don't worry about that for now.
Please check your e-mail account for new e-mails from Aussie House sitters. Have you received any yet?
Customer: replied 2 years ago.
Yes, I can see the email from them. However when I go into their website and the message is Log 8, and I put in my address, the same one that they are using to write to me, the form will not accept my address. This also happens to me with another company, TS 14. com.au
Customer: replied 2 years ago.
Log on not log8
Customer: replied 2 years ago.
Please clear the screen so I can see what I am typing and see your replies. I don't to start a free trial but when I touch X it won't go away
Customer: replied 2 years ago.
Are you still there ?
Expert:  IT Miro replied 2 years ago.
I think your tablet has to do with the problem. I am sure it would work on any computer just fine.
Please type here what you are typing for the Aussie House sitters web page so that I can see if everything turned out correctly.
Expert:  IT Miro replied 2 years ago.
Hi again!
Do you still require assistance with this issue?
Let me know,
IT Miro
Expert:  IT Miro replied 2 years ago.
Hi!
Were you able to read my messages sent to you?