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Sudipto
Sudipto, Hardware Engineer
Category: Computer
Satisfied Customers: 5650
Experience:  Certificate Course In Computer Maintenance
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I have a gateway dx4200 Unable to access forgot password

Customer Question

Hello
I have a gateway dx4200
Unable to access forgot password ***** years ago I want to do a factory reset
Can you assist!!???
Submitted: 2 years ago.
Category: Computer
Expert:  Sudipto replied 2 years ago.
Hi,
Thank You!! for posting your Question.My name is ***** ***** today I will assist you to solve or identify your problem.
Do you mean, you have forgotten the windows login password ?
Customer: replied 2 years ago.
Yes
Customer: replied 2 years ago.
I need to do factory reset
Expert:  Sudipto replied 2 years ago.
Thanks, ***** ***** the steps to do that.Please let me know, if you need any further information on this topic, otherwise please remember to give positive rating below, as that is the only way I am compensated for my time and effort.
Press and hold the Power key for 5 seconds to power the system off completely.
Press the Power key to turn on the computer.
Press the Alt and F10 keys at the same time when the Gateway logo appears on the screen. Your system should boot to a blue screen that says Choose an option.
Select Troubleshoot.
Click Reset your PC. This process will erase all data on the your system. Choose the Refresh your PC option if you want to restore your system and retain your data.
Click Next, then select Just remove my files.
Click Reset to begin the recovery.