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Dustin
Dustin, Computer Support Specialist
Category: Computer
Satisfied Customers: 13535
Experience:  I speak PC fluently, so you dont have to! Worked in The US Army as A Network Switching Systems Operator/Controller
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Thankyou time I have a Asus T100 Transformer 10inch

Customer Question

Hi thankyou for your time I have a Asus T100 Transformer 10inch computer have had for months just out of warranty The problem I have is I cannot charge will not do anything have replaced charger but nothing please can you help Glenda
Submitted: 2 years ago.
Category: Computer
Expert:  Dustin replied 2 years ago.
Welcome, my name is ***** ***** I will assist you today!
When you plug the charger in does the charging light flash, or light up at all?
Customer: replied 2 years ago.
No just a very faint red light
Customer: replied 2 years ago.
Dustin are you still there
Expert:  Dustin replied 2 years ago.
With it plugged in. If you hold down the power + volume up at the same time, and keep holding them for about 15 seconds.. Does anything happen?
Customer: replied 2 years ago.
When I do that it comes on then just closes again and nothing Glenda
Expert:  Dustin replied 2 years ago.
Ahh.. So it showed signs of life then.. Something on screen?
Due to what you have described so far, and how long you have had the device. Its clear that your battery has failed.
You can purchase a new battery here.
http://amzn.to/1cnvpqd
And this guide will help you replace it.
https://www.ifixit.com/Guide/Asus+Transformer+T100+Battery+Replacement/25185
As far as the new charger, if its not too late I would return the new charger for a refund ( if you can )
If you have further questions or concerns, let me know.
I strive to provide great service, and greatly appreciate a rating of excellent submitted below this answer when you are satisfied.. I always answer follow up questions.
Dustin S.
Senior Technician and Network Switching Systems Operator / Maintainer.