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Kamil Anwar
Kamil Anwar, Computer Support Specialist
Category: Computer
Satisfied Customers: 5102
Experience:  8+ Years of Experience. / CCNA (S), CCNA (W), CCNA (RS), MCTS, MBCs.
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I have an ASUS Flip Book 2-in-1 Notebook pc. During an install

Customer Question

I have an ASUS Flip Book 2-in-1 Notebook pc. During an install of several Windows 8.1 updates, it locked up while shutting down. Ii has now been stuck in shut down mode for over about 20 hours.
Normally when a computer locks up and will not respond to the keyboard or on-off switch, you can cut all power (remove cord and battery), to get it to hard boot. i can't do that to this computer, as the battery is not user accessible.
How do you hard boot one of the these things?
Submitted: 2 years ago.
Category: Computer
Expert:  Kamil Anwar replied 2 years ago.
Hello & Welcome to JustAnswer.
Can you press and hold the power button on the notebook for 15 seconds, then release it.
This should forcefully turn it off.
Let me know please - how it goes.

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