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Andy
Andy, Computer Consultant
Category: Computer
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Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
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Why does my computer keep doing a "crash dump" and what can

Customer Question

Why does my computer keep doing a "crash dump" and what can I do to stop it?
Submitted: 2 years ago.
Category: Computer
Expert:  Martin replied 2 years ago.
Hello, welcome to JustAnswer my name is ***** ***** I'm one of the experts who will be assisting you today.When was the last time it worked properly?May I start a remote session that way I can take a closer look at the problem and fix it for you directly?Regards,Martin
Customer: replied 2 years ago.
It's working now, but it will do it every so often. It seems to do it when I am scrolling down a page.
I'd rather not do the remote session...
Expert:  Martin replied 2 years ago.
By working properly I meant when was the last time it didn't do the crash dumps. You can disable the crash dumps from within Windows, I can give you the steps if you'd prefer to do it yourself?
Customer: replied 2 years ago.
Oh, it's been a few months. Yes, if you can give me the steps, that would be great!
Expert:  Martin replied 2 years ago.
Sure, click on Start then right click Computer and click Properties
Expert:  Martin replied 2 years ago.
The system properties window should pop up
Expert:  Martin replied 2 years ago.
Click on Advanced system settingsLet me know when you've gotten this far.