Computer

For Online Computer Support, Ask a Computer Technician

Connect one-on-one with {0} who will answer your question

Related Computer Questions
I have the google 3 pack booster system. Everything is
I have the google 3 pack booster system. Everything is working fine, but the white cylinders are flashing red instead of a bluish white glow … read more
Richard
Richard
IT Manager
IT Manager, Consultant
15,624 satisfied customers
Hardware problems were detected when I ran Windows
Hardware problems were detected when I ran Windows Diagnostic Tool and the recommendation was to contact the manufacturer … read more
Benjie
Benjie
Technical Support
Bachelor's Degree
1,041 satisfied customers
Blue screen stop code critical process died. It starts with
It starts with hp and the little circle thing and keeps going back to blue. It's cycling … read more
Sudipto
Sudipto
Hardware Engineer
High School or GED
4,326 satisfied customers
My computer was busy updating Windows Home and then froze.
My computer was busy updating Windows Home and then froze. It then gave me a message "KMODE EXCEPTION NOT HANDLED". IT SAYS YOUR PC RAN INTO A PROBLEM AND NEEDS TO RESTART. WE'RE JUST COLLECTING SOME … read more
Pete
Pete
Senior Engineer
Bachelor's Degree
3,237 satisfied customers
Screen flickering, Acer aspire z3-615 three days it seems
Acer aspire z3-615 three days it seems after I uploaded updates for windows 10 … read more
Kamil Anwar
Kamil Anwar
IT Consultant / Systems Engineer
Bachelor's Degree
3,331 satisfied customers
I have a toshiba laptop with an error....user profile
I have a toshiba laptop with an error....user profile service failed the logon … read more
Byron
Byron
IT Support Specialist
Bachelor's Degree
2,194 satisfied customers
On my main pc computer, I am getting repeated message.
On my main pc computer, I am getting repeated message. DRIVER OVERRAN STACK BUFFER. How do I correct this problem? … read more
Cody
Cody
Systems Engineer
Bachelor's Degree
2,964 satisfied customers
My Microsoft password in W-10 is not being accepted. just
my Microsoft password ***** W-10 is not being accepted. just had a big problem getting comp to restart and it did some sort of internal disk fix. … read more
Byron
Byron
IT Support Specialist
Bachelor's Degree
2,194 satisfied customers
My PC won't start up. I get a blue screen that says, "Your
My PC won't start up. I get a blue screen that says, "Your PC ran into a problem and needs to restart. We're collecting info, and then we'll restart for you" If you would like to know more, you can se… read more
Isaac Franklin
Isaac Franklin
Associate of Science in Social Sciences
1,920 satisfied customers
I have a Lenovo ideapad P500. It wil turn on, show "Lenovo"
I have a Lenovo ideapad P500. It wil turn on, show "Lenovo" and "preparing automatic repair" or something like that, then goes blank. And then eventually, it will show a light blue screen with a ":(" … read more
Michelle
Michelle
Manager operations
Bachelor's Degree
2,642 satisfied customers
Laptop wont restart in Windows 8. I get to neither the login
Laptop wont restart in Windows 8. I get to neither the login screen or the restore screen. After a lengthy process, it opens to a message screen reading as follows: "Your PC ran into a problem and nee… read more
Breland
Breland
Sr. IT Administrator
Associate Degree
36 satisfied customers
I bought a Dell inspiron 3000 in july,It's great and I love
I bought a Dell inspiron 3000 in july,It's great and I love it.It was running fine until yesterday.Istarted it ,Gave my password ***** instead of going any further it started flashing a blue screen.It… read more
IT Miro
IT Miro
Studying for Masters Degree in IT
Bachelor's Degree
1,702 satisfied customers
My Windows 10 upgrade went through the entire process with
My Windows 10 upgrade went through the entire process with no apparent problems and then booted. It seemed like it took forever and a series of messages came up on the blue screen advising me of what … read more
Pete
Pete
Senior Engineer
Bachelor's Degree
3,237 satisfied customers
I have a Microsoft Surface Pro 3. This morning I turned it
I have a Microsoft Surface Pro 3. This morning I turned it on and got a message with blue background: Your PC ran into a problem and needs to restart. We're just collecting some error info, and then y… read more
Ansh P.
Ansh P.
System Analyst
Bachelor's Degree
6,385 satisfied customers
My Dell Computer (windows 8) keeps running into this error
My Dell Computer (windows 8) keeps running into this error message: Your PC ran into a problem and needs to restart. We're just collecting some rror info, and then we'll restart for you. If you'd liek… read more
fbeltramini
fbeltramini
23 satisfied customers
I was attack by a Trojan yesterday. McAfee quatantined it.
I was attack by a Trojan yesterday. McAfee quatantined it. Today I can't get passed the login page. I called McAfee we tried three different things in Safe Mode, nothing worked. They told me to contac… read more
David L
David L
Bachelor's Degree
5,731 satisfied customers
I have just loaded Windows 7 (replacing Vista) onto a new internal
I have just loaded Windows 7 (replacing Vista) onto a new internal hard disk on my Dell laptop XPS M1530. The Bluetooth mouse on it, "D P/N" PU705 (presumably Dell), "L P/N" 810-000866 (presumably Log… read more
Ryan H.
Ryan H.
Computer Support Specialist
High School or GED
1,741 satisfied customers
I tried downloading Norton 360 on my computer. It ...
I tried downloading Norton 360 on my computer. It wouldn't work so I contacted Symantec and was told to download their Norton removal tool. I did that, and after the computer rebooted, I can no longer… read more
John D
John D
Bachelor Degree in Engineering
140 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

I am very happy with my very fast response. Eric is very knowledgeable in the subject area. Thank you!

RPAustin, TX

Hi John, Thank you for your expertise and, more important, for your kindness because they make me, almost, look forward to my next computer problem. After the next problem comes, I'll be delighted to correspond again with you. I'm told that I excel at programing. But system administration has never been one of my talents. So it's great to have an expert to rely on when the computer decides to stump me. God bless, Bill

Bill M.Schenectady, New York

The Expert answered my Mac question and was patient. He answered in a thorough and timely manner, keeping the response on a level that could understand. Thank you!

FrankCanada

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

< Previous | Next >

Meet the Experts:

Andy

Andy

Computer Consultant

5,316 satisfied customers

11yr exp, Comp Engg, Internet expert, Web developer, SEO

Engineer John C.

Engineer John C.

Computer Science Engineer

3,230 satisfied customers

Computer Science Engineer with 10 years of experience in Computer Support, and Microsoft, A+ and Cisco certified

Ryan H.

Ryan H.

Computer Support Specialist

1,741 satisfied customers

A+ Certified Technician - 10 Years experience working with all types of computer systems.

Jane Lefler

Jane Lefler

Sr Prog Analyst / Technician

2 satisfied customers

Computer Programmer / Technician/ Consultant 16+ years

Frederick S.

Frederick S.

Computer Specialist

7,241 satisfied customers

Computer technician and founder of a home PC repair company.

Sudipto

Sudipto

Hardware Engineer

4,326 satisfied customers

Certificate Course In Computer Maintenance

lifesaver

lifesaver

Computer Software Engineer

4,288 satisfied customers

Engineering degree in Computer science,Microsoft Certified Professional.JA computer expert.

< Previous | Next >

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x