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Bryan, Computer Support Specialist
Category: Computer
Satisfied Customers: 11711
Experience:  8+ years of professional support for tech-related issues, including computers, email and software.
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Downloaded Print Shop Professional 3.5 from

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Downloaded Print Shop Professional 3.5 from to a new HP Pavillion 15 Sleekbook.

I have uninstalled and reinstalled for the 3rd and last time available.
When I click the icon on my desktop nothing happens.
I have gone to the "trouble shooting compatibility" and is says can not read data base but borderbund says that it is compatible with windows 8.
Hi, and thank you for asking your question.

May I remote in to your system now, and take a look at the issue you are having with the program? Do let me know.

Customer: replied 3 years ago.

yeah that is fine

Okay. You just need to click on the following session link now:

Please join the session, then RUN the application when prompted at the bottom (If you are using Firefox/Chrome, make sure to open up the downloaded application) - and I'll be connected. Thanks!

Issue resolved; thank you!

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