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Viet - Computer Tech
Viet - Computer Tech, Computer Support Specialist
Category: Computer
Satisfied Customers: 37451
Experience:  Ten years of computer support. Microsoft MCP & CompTIA A+ certifications. Windows 10 8 7 Vista XP etc.
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I have a ransomware virus on another computer and need to get

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I have a ransomware virus on another computer and need to get it removed. Can you help?

Hello Neil! Thank you for your question. I am a licensed computer professional with over ten years of experience, and I will be assisting you today.

I'm sorry about the issue. Does this occur only when you are on the Internet/website? Or the whole computer? Do you use Internet Explorer (the big 'e' program icon), or Firefox, or Chrome, etc.? Are you on the affected computer right now?

Can you please click on the website below, and allow the ScreenConnect remote program to run, then we can chat, and I will be able to help you directly:

Thank you,

I'm sorry, the virus is strong; please have your IT dept. restore windows. If you need anything else, please let me know any time. Thank you,
Viet - Computer Tech and 2 other Computer Specialists are ready to help you