Hi, I'm Robert and I'll be helping you with your computer question.
Is the only issue you are having is that it wont print ? That is a common problem with quicken and there are a bunch of things that we can try. But the first thing that I would try is a system restore to a time before the problem started. If that does not work please just get back to me and I have a whole string of things that fix that problem in quicken. ( there are a lot of possible causes and they each have a different fix )
hold the windows logo key and hit R
in the run box that comes up
type rstrui.exe and hit enter
select restore to an earlier date.
Under the "suggested restore" which is usually not old enough to help is a link for "OTHER RESTORE POINTS"
click that if the suggested ones are not BEFORE THE PROBLEM STARTED
choose a date that is BEFORE you experienced the problem
hit ok / restore
the computer will start to shut down
a restoring settngs box will appear with a status bar
when it finishes your computer will restart with the same settings it had on the date you restored to. your data will not be affected.
It is not perfect. But it fixes a lot of things.