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Cris
Cris, Support Specialist
Category: Computer
Satisfied Customers: 6367
Experience:  10 years of IT experience in both business and residential.
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I have Window 7 and I did have Explorer 9. Explorer has disappeared;

This answer was rated:

I have Window 7 and I did have Explorer 9. Explorer has disappeared; I don't know why but I am unable to get it back. Can you help or refer me to someone who can?
Hello and welcome to Just Answer. My name isXXXXX will be happy to assist you today.
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Hello sir/madam, are you currently using the computer in question now?

Cris :

Hi, Thanks for asking your question, my name is XXXXX XXXXX I'll be glad to assist you.

Customer: replied 3 years ago.


I haven't received an answer yet, whoever Chris is.

Hi,

I have not provided a answer, as there seems to be a mix up.

When you try to open IE 10 what happens?
Customer: replied 3 years ago.


I think I eventually got IE 10 and it gave me a newer format to buy. I don't remember how I got the IE 10.

IE 10 was installed when window updates ran on your PC. 10 is the latest version of IE and is compatible with Windows 7.

Is there a reason you are looking for 9? It was replaced by 10
Customer: replied 3 years ago.


I had 9. When I tried to download 10 it said it wasn't compatible with windows 7. If it is, OK. And yes, I'm on the computer I'm having the problem with.


Now I'm getting an "internal server error" when I try to answer you.

To revert back to IE 9 you will then have to uninstall IE 10.

You can do this by clicking on the Start button (bottom left). Then click on Control Panel.

Click on "Uninstall Program" and a box will appear with all installed applications.

Top left click on "View Installed Updates" and click on it.

A list of installed updates will appear, top right in the search box type in Internet Explorer and it will appear on the list.

Double click on it to start the uninstall process. When it completes you may have to restart if prompted. IE 9 will then be on your PC.

Let me know how you make out. Reply back to me BEFORE selecting any negative rating. I will answer your follow ups.
Cris, Support Specialist
Category: Computer
Satisfied Customers: 6367
Experience: 10 years of IT experience in both business and residential.
Cris and 7 other Computer Specialists are ready to help you