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Richard, Computer Specialist
Category: Computer
Satisfied Customers: 37548
Experience:  Over 20 years of consulting to the IT industry
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How do I stop folders appearing with the name: the file

This answer was rated:

How do I stop folders appearing with the name:

the file so that changes to the file will be reflected in your item.12
Thanks for your question. My name is XXXXX XXXXX I look forward to assisting you.

Can you tell me please which service you are referring to?

Is this an email system such as Hotmail, Yahoo?

Or another service?

Thank you
Customer: replied 3 years ago.

I am using Outlook 2010

Thanks James

Can I log on and look please on the connected computer?

It is easier to see exactly what you are referring to.

Go to


It will download a program to your computer

Run the program by double clicking it, and it will give you a set of 9 numbers

Give me the numbers at the top of the screen (eg: 456-789-123) in your message to me here please

Thank you
Customer: replied 3 years ago.

I have not been able to make the connection or install Flash Player.


Have you encountered the problem before?


I do not know exactly which problem you are referring to James, this is why I wanted to connect.

You wont need flash, just click Start Meeting and download and run the file.

Else, tell me the name of the folders you are trying to delete please.

Customer: replied 3 years ago.

I have signed in and gotten the code 302-788-141

Logging on now
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