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Jason Jones
Jason Jones, Computer Expert
Category: Computer
Satisfied Customers: 16648
Experience:  Over 10 years of professional experience.
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Hi all of a sudden some of the keys on my laptop are not

This answer was rated:

Hi

all of a sudden some of the keys on my laptop are not working and it was 30 mins ago help eg H, C and V

Hello and thank you for your question today. My name is Jason. I look forward to helping you today.




Thank you for the update.

May I please, start a remote screen sharing session with you so that I can better help you resolve this problem?

Customer: replied 4 years ago.


ok tanks



Thank you.

AFTER YOU CLICK THE LINK BELOW, you can continue.

Please, click the following link and allow the remote app to run: http://166.78.231.170:8040/?Session=6acdb30b-75ce-46eb-9065-84d2a5f50ea9


Then on that page click the button that says, "Join Session".

Please, click the following link and allow the remote app to run: http://166.78.231.170:8040/?Session=6acdb30b-75ce-46eb-9065-84d2a5f50ea9

Thank you.

IF you have any issues later on, please, let me know.

- Jason
Jason Jones and other Computer Specialists are ready to help you
Customer: replied 4 years ago.

still have issues, those keys stopped after remote access, was ok when talking wen logged in but after u left again. H C and V wont work. Can u send remote aCCess link again. I am using tHe sHift key to get tHe letters



Thank you.

AFTER YOU CLICK THE LINK BELOW, you can continue.

Please, click the following link and allow the remote app to run: http://166.78.231.170:8040/?Session=01e0d43f-7fdc-4e69-a60b-92dc7e837440


Then on that page click the button that says, "Join Session".

Please, click the following link and allow the remote app to run: http://166.78.231.170:8040/?Session=01e0d43f-7fdc-4e69-a60b-92dc7e837440

Okay, they are working now.

Jason Jones and other Computer Specialists are ready to help you