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Hi and thanks for your question. My name is XXXXX XXXXX I will be happy to assist you.
Are you getting an error when you try to open a spreadsheet, or is it trying to open in a different program?
I can open a brand new spreadsheet but I cant open ones that I have already saved. When I try and open these an error comes up which says
there was a problem sending the command to the program
I am pretty sure I am using 2010. When I go to the start menu and go to click on a new excel spreadsheet it says excel 2010.
Perfect, thank you! XXXXX has actually released an automatic fix for this issue. Here are the exact instructions:
Let me know if that doesn't work; there are other manual ways for us to fix this as well. You can find more information on this page: