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all I know is it's a Lenovo g780
option 2 or 3 sounds good, whichever is easiest for you
great! i'm on my other computer at a different location but I printed your instructions and will follow them and write the new password XXXXX!
I tapped f11 till the cows came home and never got a factory restore screen. it just gave a renew password that requires a flash drive, which I don't have.
f8 didn't work either. this site is a rip off! now I have to call my computer guy here and pay him too. worthless site . I give you a -10!
model # 20138