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Richard
Richard, Computer Specialist
Category: Computer
Satisfied Customers: 37653
Experience:  Over 20 years of consulting to the IT industry
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i have just downloaded anno1770 well i think i have but im

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i have just downloaded anno1770 well i think i have but im not getting anything can you help please
Thanks for your Question. My name is XXXXX XXXXX I look forward to assisting you.

Can you tell me where you are getting stuck?

Did you run the file once you downloaded it? If you do not know, click start, type in

downloads

press enter

Look for the Anno1770 file you downloaded and run it from there.

Let me know please exactly where you get stuck

Thank you
Customer: replied 4 years ago.

yes iclicked on run i had a note come up telling me this my download but then nothing
im not too good at this

its ok Ivan

Can I log on and look please on the connected computer?

It is easier.

Go to Click Me

Click START MEETING

It will download a program to your computer

Run the program by double clicking it, and it will give you a set of 9 numbers

Give me the numbers at the top of the screen (eg: 456-789-123) in your message to me here please

Thank you
Customer: replied 4 years ago.

im sorry i dont understand im 78 cant think strate i will leave and get one of my sons to sort it out thankyou

Its ok Ivan,

the issue is you are not running the Anno1770 file you are downloading it.

Once you run it, it is installed and usable.

Can you try please to follow my instructions? As it will get the program installed for you

click start (windows logo button bottom left), and type in the search

downloads

press enter

Look for the Anno1770 file you downloaded and run it from there.

Let me know please exactly where you get stuck

Thank you
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