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James, Sr. Computer Support Expert
Category: Computer
Satisfied Customers: 15908
Experience:  20 years of experience building, fixing and servicing PCs and operating systems.
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I have tried several passwords and nothing. I am fully charged

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I have tried several passwords and nothing. I am fully charged and on wifi. i am using the 8 digit password XXXXX they do not work either.

Can you tell me a bit more about the problem please?

The password XXXXX are having an issue with - is it for a wireless network or something else?


Customer: replied 3 years ago.

Yes it s wifi

Thank you.

Are you using a computer right now, and is it connected to the same WiFi network?

Customer: replied 3 years ago.



I'd like to start a remote support session with you. This mean I'll be able to look at your screen together with you, and help you personally.

Would that be ok with you?


Customer: replied 3 years ago.

I don't know how to do that

Not to worry - I'll take care of it.

Please click here to start.

Important - if we are NOT connected within 5 minutes, something is NOT working right.
Please come back to and let me know - we will try something else!


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