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Marco
Marco, IT Consultant
Category: Computer
Satisfied Customers: 688
Experience:  10+ years of experience as an IT Consultant.
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windows 8 is mucking up my computer cant load my games I am

This answer was rated:

windows 8 is mucking up my computer cant load my games I am going back to windows 7 can I get a refund please

businesslegions :

Hi there,

businesslegions :

My name is XXXXX XXXXX I'll be assisting you with this issue.

businesslegions :

PLEASE NOTE: If this chat is idle for 5 minutes (no messages received by either party) it times out. If you do login to this chat and it appears I'm offline, please leave me a message here and I'll connect as soon as I can.

businesslegions :

are you looking to get a refund for the microsoft windows 8 upgrade?

Customer:

yes please when will we get it

businesslegions :

when did you send the request to microsoft?

businesslegions :

hi there

businesslegions :

hi

Customer:

tonight

businesslegions :

sorry what do you mean by tonight?

Customer:

we sent it at 1045pm Australian time

businesslegions :

I see

businesslegions :

they are not open at this time

businesslegions :

that department works only during business hours

Customer:

I am loading windows 7 now getting rid off windows 8 I want my money now

businesslegions :

where did you purchase it from?

businesslegions :

do you realise that this is not microsoft?

Customer:

Microsoft germany

businesslegions :

aren't you from Australia?

Customer:

yes

businesslegions :

strange that you purchased it from germany

businesslegions :

also you know that we are not microsoft

Customer:

who do we ring to get our refund on windows 8

businesslegions :

did you receive an email with the activation details and contact details?

Customer:

no we didnt

businesslegions :

so how did you get the download links and activation code?

Customer:

it came on by itself

businesslegions :

how did you pay for it

Customer:

St George visa card

businesslegions :

did the transaction go through already?

Customer:

yes it did

businesslegions :

did it say microsoft?

Customer:

yes

businesslegions :

https://www.microsoft.com/worldwide/phone/contact.aspx?country=Germany

businesslegions :

thats the contact details

Customer:

thank you very much for your help

businesslegions :

no problems

Marco and 2 other Computer Specialists are ready to help you

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