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Jason Jones
Jason Jones, Computer Expert
Category: Computer
Satisfied Customers: 16201
Experience:  Over 10 years of professional experience.
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I have thinkpad t23 can not get audio

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I have thinkpad t23 can not get audio

Hello and thank you for your question today. My name is Jason. I look forward to helping you today.


This is quite odd. Does the computer give you any error messages when you attempt to play audio?


May I please, start a remote screen sharing session with you so that I can better help you resolve this problem?

Customer: replied 4 years ago.

no




Thank you for the update.

I don't know to which question you responded with 'no'.

May I please, start a remote screen sharing session with you so that I can better help you resolve this problem?

Customer: replied 4 years ago.

yes but I'm not using the t23


Thank you Paul.

On the problem T23, please, go to the following page and run the remote app: http://tinyurl.com/ln8x24m

Internet Explorer is the best browser to use for that.
Customer: replied 4 years ago.

ok on it




Are you having any problems with running that remote application after it is downloaded?

Which Internet browser are you currently using (Internet Explorer, Firefox, Safari, or something of the like)?

Customer: replied 4 years ago.

internet explorer


Ok.

Did you run the Elsinore application?
Customer: replied 4 years ago.

trying the different options


Thank you.


- Please, click the following link, download that file, and run the file: https://secure.join.me/Download.aspx?webdownload=true
- Then download and allow that remote app to run.
- Once it is finished, please, tell me the 9 digit number that appears on the top of your screen.

Thank you.
Customer: replied 4 years ago.

t23 just crashed rebooting


Oh.

TRhank you.

Please, run that remote link again.

On the problem T23, please, go to the following page and run the remote app: http://tinyurl.com/ln8x24m


Customer: replied 4 years ago.

crashed again!



Thank you.

Please, run the app one last time.

Thank you.

Please, let me know if you have any further issues in the future.
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