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Chris L.
Chris L., Support Specialist
Category: Computer
Satisfied Customers: 4864
Experience:  Certified Computer expert with over 10 years experience.
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My laptop dont want to open jpeg files

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My laptop dont want to open jpeg files
Hello my name is XXXXX XXXXX I will be happy to assist you.

I am sorry to hear you are having trouble. What exactly happens when you try and open jpeg files?

Do you receive an error message?

Are you positive that these are jpeg files?

Please let me know.

Thank you,
Customer: replied 3 years ago.

When I want to open it, it is looking for a program to open it, but cannot find one

Ok, please try the following.

I am assuming you are using windows 7 but if not please let me know.

Click the start button and click default programs.

Next click set your default programs

Next a box will load showing you programs.

On the left click Windows photo viewer and then click set this program as default on the right side.

After you have done that try opening your jpeg files.

If you still have trouble just reply back and let me know.

Thank you,
Customer: replied 3 years ago.

Thank you very much for your help

You are very welcome, if that worked and you do not need more help please rate my service.

Thank you,
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