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The color is blue. btw, I'm using a smartphone so my responses are slow.
did it. The power light was a steady blue. Heard a beep, then the startup music then the computer cut off - no light on power swiitch.
Have the computer open. Is there anything to do next?
OK the memory modules are usually either 1 or 2 located in white or black slots. They usually look like this. You will want to remove them.
actully I have four. Is there any to pull out?
this will take awhile.
Put the first chip in. Heard one beep then startup music and the power switch is a steady blue, but nothing is showing on the monitor. Monitor light is showing a steady blue.
put chip 2 in slot 2. Got startup music and steady power light but no visual on monitor.
put chip 3 in slot 3. Heard startup music but nothing on the monitor.
Ok try slot 4 This time. If it's still doing the same thing. If all chips are doing the same thing no matter which slot you put one in let me know. Also if you don't mind me asking do you know if you have an additional graphics card in this machine. To know this were the vga cable is connected from cable to computer does it look like it's connected directly to the main board or a second card added into the machine that looks like it can be removed?
added chip 4 to slot 4. Got startup music. I also unplug the monitor from UPS and plug it back in, so I now have visual. Now slot 2 to 4 are filled and only chip 1 is out.
yes. Do you want me plug chip 1 in?
did it. Worked pefectly. Logged in and got on the internet.
Thanks. I'm responding from my computer now. It's worth the price to find out out rather than wait 24 hours to carry my computer to Best Buy for twice the amount for the same answer. Thanks again.