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Attempting to access a new account that has been introduced
attempting to access a new account that has been introduced through my sons MJ account. However, when I place in his g-mail and password, it will not accept and tells me to create a new account. Does … read more
Ruthvik C
Ruthvik C
High School
86 satisfied customers
I am just setting up and the screen says my magic no. is my
hi I am just setting up and the screen says my magic jack no. is my home number and I have had another number for a while now and it is (###) ###-#### I had asked to change to my home number which is … read more
Ben Alonzo
Ben Alonzo
Science Professor/Computer Scientist
Master's Degree
22 satisfied customers
I'm missing a lot of phone calls; people tell me they get
I'm missing a lot of phone calls; people tell me they get recordings saying the phone is not available, or even that the phone number has been changed. Can this be resolved? … read more
Pete
Pete
Senior Engineer
Bachelor's Degree
3,237 satisfied customers
He said error1. Gateway. No do I say the way iam hookedup
he said error1 JA: What kind of computer do you have? Customer: gateway JA: Have you installed any updates recently? Customer: no JA: Anything else you want the computer expert to know before I connec… read more
Michelle
Michelle
Manager operations
Bachelor's Degree
2,642 satisfied customers
I have had a magic for many years, i just renewed my
I have had a magic jack for many years, i just renewed my subscription. I noticed while i was renewing my subscription that my magic jack number is ***** than the one I actually have. I would like to … read more
cvd4311
cvd4311
Computer Analyst
Bachelor's Degree
842 satisfied customers
I was with the understanding I could keep my home phone number
I was with the understanding I could keep my home phone number that I have? But when I answer the questions to register my Magicjack, I get not at this time. Why?… read more
cvd4311
cvd4311
Computer Analyst
Bachelor's Degree
842 satisfied customers
I bought a new phone but i cannot make it work with my new
I bought a new phone but i cannot make it work with my new compact toshiba computer. I thought all I had to do was plug it in.… read more
cvd4311
cvd4311
Computer Analyst
Bachelor's Degree
842 satisfied customers
Hi. I have tried to reclaim my cell phone number but cannot
Hi. I have tried to reclaim my cell phone number but cannot seem to do so. I cannot "port it" because I just signed a new 2 yr contract with AT&T with my new iPhone. So how do I get my cll number back… read more
Josh
Josh
It Support Specialist
Associate Degree
7,651 satisfied customers
I set up magicjack plus a couple of weeks ago and in the process
I set up magicjack plus a couple of weeks ago and in the process My ATT uverse voice home phone number (XXX-XXX-XXXX) was ported to MJ. I have asked ATT to have it ported back to ATT Uverse. I also as… read more
ITTechChris
ITTechChris
IT Technician
477 satisfied customers
I purchased a Majic Jack some time ago, about 4 months now,
I purchased a Majic Jack some time ago, about 4 months now, could not and can not get it to work, the thing is I have Verizon wireless, is this why? If not can you advise me just how to hook up, thank… read more
Hans Uebelhoer
Hans Uebelhoer
Technical Support Manager
Associate Degree
1,221 satisfied customers
I already have magic jack, My question is if I cancel my phone
I already have magic jack, My question is if I cancel my phone service and just have dsl intrrnet service through my local phone service, will my magic jack still work the same. Question #2 is if I pu… read more
James
James
Network & System Administrator
Bachelor's Degree
11,237 satisfied customers
Thank you pOllinate. I did what you told me to do about giving
Thank you pOllinate. I did what you told me to do about giving the person calling the number in the middle of the magicjack and it worked. Hooray!!. Now what can I do to change the number they have to… read more
Nathan
Nathan
Bachelors of Science
1,592 satisfied customers
I can not receive calls on my phone altho I can call out. I
I can not receive calls on my phone altho I can call out. I was suppose to keep my old # XXXXX it hasn't happened and i have not been assigned a # XXXXX can use. HELP..PPUMA.… read more
computerguru86
computerguru86
139 satisfied customers
I have a security system I can not find where it is plugged
I have a security system I can not find where it is plugged onto the telephone line, unless it is behind the wall, it was installed when we had our house built. I have many computer ethernet jacks in … read more
James
James
Network & System Administrator
Bachelor's Degree
11,237 satisfied customers
I have majic jack 2 I have phone service and internet service
I have majic jack 2 I have phone service and internet service but when I try to use the phone it gives me error 1 message what does that mean?… read more
Nathan
Nathan
Bachelors of Science
1,592 satisfied customers
my magic jackusb port is broken... I bought another one, but
my magic jackusb port is broken... I bought another one, but I want to keep the same phone number… read more
James
James
Network & System Administrator
Bachelor's Degree
11,237 satisfied customers
I paid for a five year contract this fall. It worked for a
I paid for a five year contract this fall. It worked for a while and now: though plugged in says it is not, sends me to your web site, which then stops my internet explorer. XXXXX XXXXX, magic jack ph… read more
Mike D.
Mike D.
Bachelor's Degree
208 satisfied customers
Hi ! JI bought a MJ and it was working fine until I went on
Hi ! JI bought a MJ and it was working fine until I went on a vacation/bus trip. You assigned me tel. no.(NNN) NNN-NNNN When I returned home in September, I could not get my MJ to work. I talked with … read more
Molinari
Molinari
Professional Tech Expert
CompTIA A+ Certification
3,945 satisfied customers
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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