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Andy
Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5316
Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
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Hi there, saw your helped someone online with an issue with

Customer Question

Hi there, saw your helped someone online with an issue with an Acer laptop a few years ago & I believe I have the same issue. I tried loading the Acer Cds for system disk and rest (total of 5 CDs) but it won't complete the process & goes into a Blue Screen (BSOD). I also got the windows 7 recovery disks from NeoSmart Technologies but no help. So I was wondering if you could help me restore the windows 7 to my Acer Aspire laptop (model 7540-1284)? Thanks.
Submitted: 4 years ago.
Category: Computer
Expert:  Michelle replied 4 years ago.

Michelle :

Hello. My name is XXXXX XXXXX I will be assisting you today

Michelle :

please tell me the problem you are facing with your laptop.

Michelle :

what is the model number of the laptop

Customer :

Hi there, sorry but I requested D. Sandlin as he is familiar with my issue.

Michelle :

ok

Customer :

thx

Michelle :

he is offline now do you want me to message him

Customer :

whatever you think is the best way coz when I signed on and requested urgent reply the site stated he is online, and that he would respond so I waited about 15 minutes.

Customer :

should I just cancel?

Michelle :

if you want D. Sandlin specifically then i can send a message you have requested him he will get back to you when he is online.

Michelle :

and if you want then i can help you now

Customer :

any idea as to when he will be online so that I can manage my time too please?

Michelle :

i have no idea about the time when he will be online sir.

Customer :

ok then I will just cancel, sorry no offense to you but the site just gave me incorrect info and wasted half hour of my time. take care & bye.