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Marco
Marco, IT Consultant
Category: Computer
Satisfied Customers: 688
Experience:  10+ years of experience as an IT Consultant.
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Ive just deleted all my Yahoo Files by mistake. Can I recover

This answer was rated:

I've just deleted all my Yahoo Files by mistake. Can I recover them?

businesslegions :

Hi there,

businesslegions :

My name is XXXXX XXXXX I'll be assisting you with this issue.

businesslegions :

PLEASE NOTE: If this chat is idle for 5 minutes (no messages received by either party) it times out. If you do login to this chat and it appears I'm offline, please leave me a message here and I'll connect as soon as I can.

businesslegions :

Where were the yahoo files located? Were they on your computer c:\downloads?

businesslegions :

If they were on your computer try the following:
1. Check your Recycle bin. on the desktop you will see an icon called recycle bin. Double click on that and see if your files are there.
2. If 1 doesn't work then try this program: http://www.piriform.com/recuva

Customer:

No, I don't think so. I was cleaning out a computer to return to the store. I saw my email address and thought I need to get those off before returning the computer to the store....I started, not thinking I was actually on Yahoo, deleting the files and mail boxes. When I finished it was like a lightning bolt what I'd done.

businesslegions :

what program did you open to check your yahoo emails? or was it from the yahoo website?

Customer:

I'm not sure I think Google Chrome or Yahoo itself.

businesslegions :

i see

businesslegions :

Can you login to your yahoo account

Customer:

yes, I'm logged in on the other computer now.

businesslegions :

Then check to see if the emails are still in your Trash folder

Customer:

No they're gone. Can I/we go to yahoo and get them to recover them?

businesslegions :

yes

businesslegions :

you can request yahoo to perform a restore

businesslegions :

<click here>

businesslegions :

Click on the restore request link

businesslegions :

if you have any questions please let me know. If this helped please rate my services by clicking the smiley face. Bonuses are much appreciated.

Customer:

Thank you, XXXXX XXXXX the request to Yahoo. If it fails you've still calmed me down. I won't keel over and faint now. ha ha Thanks again

businesslegions :

no problems :)

businesslegions :

don't forget to rate and all the best

businesslegions :

the smiley faces should be located at the bottom

Marco and 6 other Computer Specialists are ready to help you
Thank you for providing me with a positive rating. I'm glad that my skills and services helped you solve your problems. If there's any other questions that you may have please post them and I'll help you with solving the problem or post your question directly to me by going to my profile.

businesslegions Profile

Once again thanks and have a nice day

Thanks and regards,

Marco