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Viet - Computer Tech
Viet - Computer Tech, Computer Support Specialist
Category: Computer
Satisfied Customers: 38162
Experience:  Ten years of computer support. Microsoft MCP & CompTIA A+ certifications. Windows 10 8 7 Vista XP etc.
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Hello Ray! Thank you for your question. I am a licensed computer professional with over ten years of experience, and I will be assisting you today.

I'm sorry about the issue. Is this a laptop or desktop? What's the model of your monitor?

Have you use the control buttons on the monitor and adjust there?

Please let me know. Thank you

Customer: replied 4 years ago.





































there are no controls to adjust

How about the touch icons on the monitor? Can you please let me know the exact model of your samsung monitor? Please check at the back of the monitor, etc. Thank you

Customer: replied 4 years ago.


Thank you. Please click on the image below to see the location of the brightness icon on the monitor, so you can tap/press it and adjust:



Also, if you need, here is the full manual for your monitor:

Please let me know if there is still any issue. You can click on the Reply to Expert tab below and reply back to me, so I can help further as needed. Thank you very much.

Customer: replied 4 years ago.

I followed the instructions and the brightness increased. Now I can hardly see anything. I want to decrease the brightness not increase it.



Sorry, can you please press the brightness/up icon, then press the down arrow icon (on the left of the brightness/up icon) to lower it?

Please let me know if there is still any issue. Thank you
Viet - Computer Tech and 7 other Computer Specialists are ready to help you
Customer: replied 4 years ago.

When I press the brightness up icon it stays up for a few seconds and then disappears. Is there a way to keep it on?

No, it will disappear if you do not do anything. After pressing the brightness up icon, then what happens when you press the down arrow icon? Does it lower the brightness? Press the down arrow icon a few times as needed. Please let me know. Thank you