Computer

For Online Computer Support, Ask a Computer Technician

Ask a Computer Expert,
Get an Answer ASAP!

Computer
This answer was rated:

Not a Mac, but I have the exact same issue as the customer

posted here: -My itunes music...
Not a Mac, but I have the exact same issue as the customer posted here: -My itunes music library has developed a skip or hiccup when playing back selections.-

You answered with this:
-Dan - Master Tech :
Greetings, does this occur in all music played? Can you list the statistics for your computer (Model number, CPU speed, amount of RAM, etc.)? Did the problem coincide with any specific event such as an OS update or program installation? Dan-

Nothing follows, so here is my non-Mac information:
*Windows XP
*HP Pavilion A510N, Model DW232A-ABA A510N
*X86-based PC
*1,536.00 MB available physical memory
*325.27 MB total physical memory
*2GB available virtual memory
*1.96 GB available virtual memory
*AMD Athlon XP 3000+
*2.10 GHz, 1.43 GB of RAM

The problem crops up whenever I open an Internet browser while playing iTunes or a similar application. The audio stutters and hiccups, and is generally unlistenable.
Can you help?
Show More
Show Less
Ask Your Own Computer Question
Answered in 5 hours by:
6/16/2013
Pete
Pete, Computer Engineer
Category: Computer
Satisfied Customers: 18,973
Experience: CISCO certified, Microsoft proficient, computing expert.
Verified
Hello,
Welcome to JustAnswer!
I am Pete, and I'll be happy to assist with your question today.

The problem you are experiencing can occur if the processor is trying to run too many tasks at once.
Press CTRL+SHIFT+ESC to launch the Task Manager in Windows XP.
Here, you can click on the Performance tab to see how well your processor is running.
If it is running near 100% then you will need to close down some other programs or processes.
Perhaps there are some applications running in the background that you could temporarily stop to allow iTunes to play more smoothly again, e.g. Skype, Antivirus software, etc.
Ask Your Own Computer Question
Customer reply replied 4 years ago

I keep the Task Manager open all the time and refer to it frequently. Are there any applications that are particularly more significant than others?


 


I believe my McAfee antivirus program uses the most memory, but wouldn't turning it off compromise my computer?


 


The best results occur when closing my browser, but that is not normally desirable.

Hi Stewart,
You can sort the processes in Task Manager to see which ones are consuming most of your processor's power, and close those if not necessary.
Turning off your antivirus will leave you vulnerable to virus infection if you download any suspicious content or connect compromised devices to your computer. If you are just running iTunes and visiting trusted websites, then temporarily turning off the antivirus protection may be judged an acceptable risk to improve iTunes playback.
If you find that your browser is slowing things down, perhaps you are using Internet Explorer, one of the slower browsers. Try using a different browser, e.g. Firefox or Chrome, and see if that helps improve the performance.
Pete
Pete, Computer Engineer
Category: Computer
Satisfied Customers: 18,973
Experience: CISCO certified, Microsoft proficient, computing expert.
Verified
Pete and 87 other Computer Specialists are ready to help you
Ask your own question now
Ask Pete Your Own Question
Pete
Pete
Pete, Computer Engineer
Category: Computer
Satisfied Customers: 18,973
18,973 Satisfied Customers
Experience: CISCO certified, Microsoft proficient, computing expert.

Pete is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

I am very happy with my very fast response. Eric is very knowledgeable in the subject area. Thank you!

RPAustin, TX

Hi John, Thank you for your expertise and, more important, for your kindness because they make me, almost, look forward to my next computer problem. After the next problem comes, I'll be delighted to correspond again with you. I'm told that I excel at programing. But system administration has never been one of my talents. So it's great to have an expert to rely on when the computer decides to stump me. God bless, Bill

Bill M.Schenectady, New York

The Expert answered my Mac question and was patient. He answered in a thorough and timely manner, keeping the response on a level that could understand. Thank you!

FrankCanada

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

< Previous | Next >

Meet the Experts:

Andy

Andy

Computer Consultant

5,316 satisfied customers

11yr exp, Comp Engg, Internet expert, Web developer, SEO

Engineer John C.

Engineer John C.

Computer Science Engineer

3,228 satisfied customers

Computer Science Engineer with 10 years of experience in Computer Support, and Microsoft, A+ and Cisco certified

Ryan H.

Ryan H.

Computer Support Specialist

1,741 satisfied customers

A+ Certified Technician - 10 Years experience working with all types of computer systems.

Jane Lefler

Jane Lefler

Sr Prog Analyst / Technician

2 satisfied customers

Computer Programmer / Technician/ Consultant 16+ years

Frederick S.

Frederick S.

Computer Specialist

7,241 satisfied customers

Computer technician and founder of a home PC repair company.

lifesaver

lifesaver

Computer Software Engineer

4,288 satisfied customers

Engineering degree in Computer science,Microsoft Certified Professional.JA computer expert.

Sudipto

Sudipto

Hardware Engineer

4,167 satisfied customers

Certificate Course In Computer Maintenance

< Previous | Next >

Related Computer Questions
I have moved from Dubai to Tashkent. Previously I had given
I have moved from Dubai to Tashkent. Previously I had given Skype a secondary email to use in case needed. It was my company's email. I have officially closed that company since last September and hav… read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,275 satisfied customers
Just today when I try to open apage that i had sent to desk
just today when I try to open apage that i had sent to desk top using firefox when i try to open thepage from the google drip down all i get is about it will not open… read more
Josh
Josh
It Support Specialist
Associate Degree
5,138 satisfied customers
I have been trying to get into Microsoft account for 2 days
I have been trying to get into Microsoft account for 2 days***@******.*** will not accept my password … read more
Josh
Josh
It Support Specialist
Associate Degree
5,138 satisfied customers
Skype is not working. About a week ago. I have tried
skype is not working JA: When did you last update Skype? Customer: about a week ago JA: What have you tried so far with your Skype? Customer: I have tried changingthe souns preferences JA: Anything el… read more
Josh
Josh
It Support Specialist
Associate Degree
5,138 satisfied customers
Its amrita...my google n facebook account has been hacked by
hi its amrita...my google n facebook account has been hacked by someone n who ever has done this change all my details n password ***** can i get my paasword for google account as he changed my all de… read more
Josh
Josh
It Support Specialist
Associate Degree
5,138 satisfied customers
I have tried to reinstall Trend anti virus on my desktop but
I have tried to reinstall Trend anti virus on my desktop but am unable because you sayI have exceeded my limit on multiple devices. I have explained to you that this is not true, but to no avail. Beca… read more
Josh
Josh
It Support Specialist
Associate Degree
5,138 satisfied customers
My computor says i owe you money. Not sure. About a week.
my computor says i owe you money JA: What's the brand and model of your computer? And the Operating System (OS)? Customer: not sure JA: How long has this been going on with your computer? What have yo… read more
Josh
Josh
It Support Specialist
Associate Degree
5,138 satisfied customers
How do I add ESPNU to my subscription? No idea. Says I do
How do I add ESPNU to my subscription? JA: When did you last update ESPN? Customer: no idea JA: What have you tried so far with your ESPN? Customer: yes says I do not have full subscri[tion JA: Anythi… read more
Josh
Josh
It Support Specialist
Associate Degree
5,138 satisfied customers
I keep getting Emails moved to clutter, which I want to
I keep getting Emails moved to clutter , which I want to access , but can't . … read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,275 satisfied customers
Its my phone i accidently hit reset and now i cant turn the
its my phone i accidently hit reset and now i cant turn the phone on as it should be its an lgharmonysmartphone … read more
Moses C
Moses C
Bsc
330 satisfied customers
Team, I switched of my iPhone 10 yesterday and try to start
I switched of my iPhone 10 yesterday and try to start again this morning, but after putting the pin in, nothing is happening, what to do to fix it? thanks a lot Klaus … read more
Isaac Franklin
Isaac Franklin
Associate of Science in Social Sciences
960 satisfied customers
I have a Systemax PC that is not booting. I have tried
I have a Systemax PC that is not booting. I have tried startup repair as well as system restore. I do not have a backup CD, but it is a genuine windows machine. … read more
Donna French
Donna French
Bachelor of Science
36 satisfied customers
I need to sign up for Microsoft word. T. Bealmear. July 26,
I need to sign up for Microsoft word. Richard T. Bealmear … read more
Moses C
Moses C
Bsc
330 satisfied customers
My new norten sec will not download on my second computer.
my new norten sec will not download on my second computer. … read more
Moses C
Moses C
Bsc
330 satisfied customers
I have Windows10. How do I print selected text? HP Envy
There is not any "Selected Text" on the printer menu … read more
Byron
Byron
IT Support Specialist
Bachelor\u0027s Degree
410 satisfied customers
이메일이 도용당하고 있어요. 찾아와야하는데 힘들어요. 도와주세요. 이메일로 비번을 요청해봤는데 2-3일을
이메일이 도용당하고 있어요. JA: What's the brand and model of your computer? And the Operating System (OS)? Customer: 찾아와야하는데 힘들어요. 도와주세요 JA: How long has this been going on with your computer? What have you trie… read more
Josh
Josh
It Support Specialist
Associate Degree
5,138 satisfied customers
I have uninstalled and reinstalled fire have al the add on
I have uninstalled and reinstalled fire have al the add on disabled I did downloas the lates nvidia driver I ge the goggle saerch to come up on the desktop but when ever i try to click something on th… read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,275 satisfied customers
Unable to print from pc. Hpofficejet4620. 2 days after
unable to print from pc JA: What's the brand and model of your printer? Customer: hpofficejet4620 JA: How long has this been going on with your printer? Customer: 2 days after opdates JA: When did you… read more
RandyNetwork Tech
RandyNetwork Tech
1,749 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x