For Online Computer Support, Ask a Computer Technician
Not sure about loading windows since can't see anything.
I can see the mouse pointer and I can move it so maybe windows is up.
The machine is almost new.
No, I cannot!
The two answers are:
Tried it already and didn't help.
Tried also Shift + F8 since it's Windows 8!
I even don't know if I can get into safe mode since I see nothing!
The fuction lock should be on or off while doing that?
Still, can't see anything. Only the mouse pointer.
The right quarter of the screen is dark blue now (instead of black), and still can only see the mouse pointer.
ok - thanks!