Hi my name isXXXXX would like to assist you with your question. I am an expert here on JustAnswer.com in the computer field.
How are you doing today?
SpeedMaxPC is a fake tool as well that will trick you into purchasing it and not actually do anything. This is a scam.
Let's try a few things to remove this Mixidj.
First go ahead and add our chat to your bookmarks that way you can easily return and let me know if this did not work.
Let's check add/remove programs to see if we can find MixDJ
To do that
Hold the Windows Key
(looks like a flag on your keyboard) and press r
A run box will appear. In the run box type in appwiz.cpl
then push enter
Look in this list for Mixidj. If you see it Click on it and press the Uninstall button
Follow the prompts to complete the removal.
Next let's run Malwarebytes. This is a free program that is not a scam and will keep you system clean of these infections (Normal Anti-Virus Software will not)
Click this linkhttp://tinyurl.com/jeremymalwarebytes1
If it asks if you want to run or save choose Run
When the setup opens click OK, Next check both I accept
boxes and press Next
, Press Next
4 more times, then press Install
When the install completes it will open Malwarebytes automatically
Press the Scan
The scan could take anywhere from 10 minutes up to an hour or more. If it finds any threats press theShow Results Button
then click the Remove Selected
This will reboot your computer and remove any infections you may have on your computer.
Now let's make sure it's not hiding in your browser still. I see where you are using Firefox.
Let's do this. While in Firefox HOLD
down CTRL and Shift
at the same time. While holding these 2 keys down press the letter a
This will bring up the extensions of Firefox
Look under the Extensions
for anything that says mixidj. If you see this press the Remove
button next to each entry for this program
If you run into any issues I am standing by to assist you in any way I can
If you have a moment don't forget to rate my help below (an excellent service rating
is most appreciated)
Also if you need any computer help in the future, you can return to this chat anytime day or night (I am online from 9am est until at least 11pm est every day of the week)
Thanks again for all you patience