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James, Sr. Computer Support Expert
Category: Computer
Satisfied Customers: 15908
Experience:  20 years of experience building, fixing and servicing PCs and operating systems.
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my email short cut, ie. messenger has gone from my computer,in

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my email short cut, ie. messenger has gone from my computer,in its place is a skype short cut, i cannot access my emails with no short cut except going on line toout look . com??? any idea wat i can do to get my messinger short cut back???

I understand your confusion and frustration!

Microsoft has recently bought Skype, and is replacing Messenger with the Skype product.
In the latest version of Messenger which comes as an update, they are basically removing Messenger completely, and replacing it with Skype.

I hope this makes sense.

I can certainly help you to create an icon that will take you directly to your email, let me know if you need my help please.


Customer: replied 4 years ago.

i would like you to tell me how to get my short cut back, thanks.

Certainly - please do this, and let me know if it helped you.

Right-click an empty place on your desktop, then click New-->Shortcut.
In the shortcut, type:

Click Next.
Type Email in the box, and click Finish.

A new icon will be created, that will take you to your email.

Let me now if you need any more help please!

Kindly rate me using the faces below, thank you.


Customer: replied 4 years ago.

no empty space on desktop?? im new to computers so please make it simple.thanks.


I'd like to start a remote support session with you. This mean I'll be able to look at your screen together with you, and help you personally.

Would that be ok with you?


Customer: replied 4 years ago.

computer. hp pavilion g series.

Remotely fixed.
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