It was a corruption within windows system files Marian, it can occur.
This causes services and applications to fail.
Windows has a lot of bugs, and especially when installing an application or device, these can occur.
I suggest to avoid this best you do the below instructions routinely (once every two weeks) which will best avoid issues occurring within windows.
Download CC Cleaner (free) from hereCC Cleaner
(Click Download Latest Version on the top right)
Run it and let it scan and repair your registry.
Once done, restart the computer
Click Start, All Programs, Accessories, right click on Command Prompt and select Run As Administrator.
A black window will open.
Type in it
press enter and when it has completed, type in
It will complain the Volume is in use and to run on restart. Say YES and restart the computer
This keeps it all running 100%
If you have problems, or would like any additional information or assistance, please do not hesitate to let me know.
And if you can take a second to rate my service, that would be greatly appreciated.